---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Confluent

# Service Graph Connector for Confluent {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Service Graph Connector for Confluent to integrate the data discovered by Confluent into your ServiceNow instance to support various use cases.

## Request apps on the Store {#sgc-integration-confluent__id_lz5_rv1_p4b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sgc-integration-confluent__inline-send-to-store}

## Supported versions {#sgc-integration-confluent__section_supported_versions}

* Zurich
* Australia
* Brazil
{#sgc-integration-confluent__ul_wcy_zrq_wtb}

## Use cases {#sgc-integration-confluent__section_use_cases}

The following examples describe how you can use the Service Graph Connector for Confluent:

* Maintain an accurate and up-to-date inventory of Confluent configuration items (CIs) in the CMDB.
* Identify and assess dependencies between CIs discovered by Confluent.
* Identify data quality issues, reconcile inconsistencies, and manage incidents and changes on discovered CIs.
* Schedule periodic synchronization of Confluent data to keep your CMDB up to date.
{#sgc-integration-confluent__ul_use_cases}

## Configuring a connection for the connector {#sgc-integration-confluent__section_configure_connection}

Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to install the connector and configure the connection. The view enables you to install and discover connectors and to manage the full life cycle of creating, editing, monitoring, and debugging connections. For instructions, see [Configure Service Graph Connector for Confluent using SGC Central](https://www.servicenow.com/docs/0_rX9Ag0jQNqdnZTfeA71A#sgcc-configure-confluent "Use the playbook in SGC Central to set up the Service Graph Connector for Confluent and pull Confluent data into your CMDB.").

## CMDB integrations dashboard {#sgc-integration-confluent__section_cmdb_dashboard}

The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs.
You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring Confluent integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://www.servicenow.com/docs/6UR2b9oa6teU8Ntvkupjzg#integration-commons-for-cmdb__section_fxg_lh4_blb).
**Related concepts**   

* [Service Graph Connectors](https://www.servicenow.com/docs/fk0ID7vBvYSz3Nsp9W_hnA "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.")  
**Related tasks**   

* [Configure Service Graph Connector for Confluent using SGC Central](https://www.servicenow.com/docs/0_rX9Ag0jQNqdnZTfeA71A#sgcc-configure-confluent "Use the playbook in SGC Central to set up the Service Graph Connector for Confluent and pull Confluent data into your CMDB.")  
**Related reference**   

* [CMDB classes targeted in Service Graph Connector for Confluent](https://www.servicenow.com/docs/4_J0WuCfpMeQAeQkNh65xw#sgc-confluent-classes "When you complete setting up the connection, you can configure the integration to periodically pull data from Confluent. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.")  
**Related topics**   

*