---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Survey Overview dashboard

# Survey Overview dashboard {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Survey Overview dashboard displays various survey reports, such as Surveys by
Metric Type and State.
{#survey-overview-module__table_dbm_zy2_qbb__entry__2}

| Report | Table |
|-|-|
| Assignment Group Customer Satisfaction 90 Day Average | Metric Results \[asmt_metric_result\] |
| Service Desk Survey 'Timely Response' 90 Days | Metric Results \[asmt_metric_result\] |
| Surveys by Metric Type and State | Assessment Instances \[asmt_assessment_instance\] |
| Service Desk Survey 'Overall Experience' 60 Days | Metric Results \[asmt_metric_result\] |
| Service Desk Survey 'Tech Courteous' 90 Days | Metric Results \[asmt_metric_result\] |
| Service Desk Survey 'First Call Resolve' 60 Days | Metric Results \[asmt_metric_result\] |
| Service Desk Survey 'Tech Competence' 60 Days | Metric Results \[asmt_metric_result\] |
[Table 1. Survey Overview dashboard reports]

{#survey-overview-module__table_dbm_zy2_qbb}  
Figure 1. Survey report