Create or manage a user preset

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • Save useful Unified Map filter settings as a user preset that you can apply to a map at any time. For example, define a filter to display only CIs of a particular class and then save the filter settings as a user preset.

    Before you begin

    Role required:
    • To access maps: sn_cmdb_user, sn_cmdb_editor or sn_cmdb_admin
    • To access maps with operational service instances: app_service_user, and sm_user or sm_admin
    • To access maps with operational and non-operational service instances: app_service_admin, and sm_user or sm_admin
    • To access and view related items: itil

    About this task

    • Follow this procedure to create a user preset that applies specified filter settings. Only you can apply your user presets to your personal view of the map.
    • In addition, admins can define shared presets that you and other users can access. For more information, see Create or manage a shared preset.
      When a user applies a shared preset or a user preset, all filter settings are overridden. Filter attributes from a shared preset or a user preset that don't apply to the current map are listed in the Unused filter attributes section of the filter panel. The order of filter-setting precedence from the various sources is as follows:
      1. user presets
      2. shared presets
      3. shared presets that are defined in a Unified Map shared presets profile
      4. class profile (Class profiles contain only layer settings and are defined in the Node Map Profiles related list.)
      Note:
      Filter settings that would filter out the home node might appear in the list. You can't, however, filter out the home node even if it meets filter settings.

    Procedure

    1. While working in a map, select the Map filter icon and then select or clear criteria in any filter category.
      Only attributes of elements currently on the map are listed as filter criteria. Attributes that don't apply to the current elements are listed in the Unused filter attributes list.
    2. Select the Manage presets icon and then, in the Manage my presets list, select Create preset.
    3. Enter a preset name and then select Save.
    4. Close the Map filter panel.

    What to do next

    To apply a preset:
    1. While working in a map, select the open filter panel icon
    2. Select the View preset list icon and then select the preset.
    To update a preset or save an updated version as a new preset:
    1. While working in a map, select the open filter panel icon
    2. Apply the preset that you want to update and then make the desired changes.
    3. Select the Manage presets icon and then select Update preset or Update shared preset.
    4. Select one of the following actions:
      • Select Update preset to update the current preset with the current filter settings.
      • Select Save as new preset and then enter a new name.
    5. Select Save.
    To delete a preset:
    1. While working in a map, select the open filter panel icon
    2. Apply the preset that you want to delete.
    3. Select the Manage presets icon and then select Delete preset or Delete shared preset.
    4. Select Yes.
    To apply the home CI default filter settings
    Select Reset filter.