---
sourceDocument: Brazil ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Generate knowledge articles using style guide

# Generate knowledge articles using style guide {#ariaid-title1}

Release version: Brazil  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how to apply a style guide when you generate a knowledge article in the Knowledge Center. The style guide applies only to the article you generate, and it sets the tone, voice, and terminology that the generated content
follows.

## Before you begin

Role required: knowledge

## Procedure

1. Navigate to AllKnowledgeKnowledge Center.
2. In Knowledge Actions, select Create an article.
3. Select the knowledge base that the style guide is assigned to.
4. Select a template and select Next.  
   The article editor opens.
5. In the AI context menu, enter a prompt for ServiceNow Otto.  
   For example, <kbd class="ph userinput">Create a knowledge article about password resets on iPhones</kbd>.
6. From the Style guide list, select a style guide.  
   The list shows the active style guides assigned to the knowledge base, sorted by their order value.

   To generate the article without a style guide, select None.
7. Select Submit.

## Result

AI sends the style guide instructions with your prompt to the Large Language Model (LLM). The generated article follows the language, tone, voice, and terminology rules defined in the style guide.

*[\>]: and then