Integrate Sourcing and Procurement Operations with other applications

Extend the capabilities of Sourcing and Procurement Operations and connect with other departments by integrating with other applications.

Note:

Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

Sourcing and Procurement Operations integrations

Sourcing and Procurement Operations (SPO) supports the following integrations:

Now Assist for Sourcing and Procurement Operations (SPO)

Use the Now Assist for Sourcing and Procurement Operations (SPO) application to guide your requesters through a conversation-like experience for their procurement needs. The application uses procurement-related topics to route requesters to the appropriate intake channels, and then through conversation, helps to submit their requests.

For more information on this, see Now Assist for Sourcing and Procurement Operations (SPO).

Source-to-Pay Operations with Contract Management Pro

With this application, provide streamlined cross-team collaboration and enable legal professionals to run their contracting work within the sourcing and purchasing process.​ With this integration, procurement specialists can initiate contract requests manually throughout the sourcing and purchasing process.

For more information on this, see Source-to-Pay Operations integration with Contract Management Pro.

Project Costing for Sourcing and Procurement Operations

With this application, provide a set of capabilities to automate the calculation of planned versus actual cost by linking purchase orders to cost plans within Project Portfolio Management.

For more information on this, see Sourcing and Procurement Operations integration with Project Management.

Risk Assessments Integration for Sourcing and Procurement Operations

With this application, provide a set of capabilities to trigger risk assessments on a supplier during the sourcing or purchase requisition workflow using Third-party Risk Management.

For more information on this, see Sourcing and Procurement Operations integration with Third-party Risk Management.

ERP Integration Framework

With this application, provide integration support between the Platform and common ERP systems.

Source-to-Pay Integration Framework

With this application, provide a set of staging tables, transform maps, and workflows to integrate sourcing, third-party catalogs, ordering, shipments, and invoicing with Sourcing and Procurement Operations.

For more information on this, see SpendInt APIs.

Procurement File Transfer Framework

With this application, extend the Source-to-Pay Integration Framework with Secure File Transfer Protocol (SFTP) and File Transfer Protocol (FTP) functionality, designed for integrating with systems that do not support Representational State Transfer (REST) or Simple Object Access Protocol (SOAP) based integration methods.

For more information on this, see Procurement File Transfer Framework.

Primary Data Integration with SAP

With this application, provide your customers with the ability to fetch entity data like legal entity, cost center, material, supplier, and so on, from SAP ECC and SAP HANA into ServiceNow.

For more information on this, see Source-to-Pay integration with SAP.

Sourcing and Procurement Operations Integration with SAP

With this application, provide your customers with the ability to send purchase orders, receipts, and returns created in Sourcing and Procurement Operations to SAP ECC and SAP S4 HANA.

For more information on this, see Source-to-Pay integration with SAP.

Procurement for Field Service Management

With this integration application between Shopping Hub Mobile and Field Service Management, help your field service agents to order a part or item that isn’t available on inventory, from a vendor or supplier.

For more information on this, see Sourcing and Procurement Operations integration with Field Service Management.

Note:

This application is owned by the Field Service Management team.

• Sourcing and Procurement Operations integration with Asset Management
  The Asset Management Integration for Sourcing and Procurement Operations plugin (sn_spend_asset) provides an integration between Asset Management (Asset Management) and Sourcing and Procurement Operations (SPO) applications, enhancing operational efficiency.
• Sourcing and Procurement Operations integration with Employee Center
  As an employee, shopper, or requester, you can view all procurement case types available to you, knowledge articles, open to-dos and purchasing tasks assigned to you, track your requests, and even access your purchases on the Employee Center (EC) portal by integrating Sourcing and Procurement Operations with Employee Center.
• Sourcing and Procurement Operations integration with third-party sourcing solutions
  ServiceNow can integrate with third-party sourcing solutions to automate the sourcing process within the Sourcing and Procurement Operations product. A generic, easily configurable sourcing integration framework is provided within Source-to-Pay Integration Framework to enable you to specify the business criteria for triggering an integration. This integration framework can also integrate with multiple third-party sourcing solutions based on different criteria.
• Sourcing and Procurement Operations integration with Third-party Risk Management
  Leverage relevant supplier risk assessment capabilities by integrating Sourcing and Procurement Operations with Third-party Risk Management.
• Sourcing and Procurement Operations integration with Project Management
  Eliminate manual efforts of linking purchase orders to projects by integrating Sourcing and Procurement Operations with Strategic Portfolio Management's Project Management.
• Sourcing and Procurement Operations integration with Celonis
  Identify inefficiencies in your customer business process, understand their business impact, and gain insights into the root causes, by integrating Sourcing and Procurement Operations with Celonis.
• Sourcing and Procurement Operations integration with Field Service Management
  The Procurement for Field Service Management plugin (sn_fsm_psm_mobile) provides an integration between the Field Service Management and Sourcing and Procurement Operations applications.
• Source-to-Pay Operations integration with Contract Management Pro
  The Source-to-Pay Operations with Contract Management Pro plugin (sn_spend_clm) provides an integration between the Contract Management Pro and Sourcing and Procurement Operations applications.
• ERP source validation on Sourcing and Procurement Operations objects
  Sourcing and Procurement Operations supports multi-ERP integration that enables you to use different ERP systems for different regions or lines of business, as required.
• SpendInt APIs
  SpendInt APIs are inbound REST APIs that enable external procurement systems to send catalog, pricing, order, shipment, and invoice data into ServiceNow Sourcing and Procurement Operations, synchronizing structured procurement data from third-party systems.
• Procurement File Transfer Framework
  Procurement File Transfer Framework (PFTF) helps you transfer information between the ServiceNow database and a third-party reseller through a File Transfer Protocol (FTP). You can set up an FTP server for access and transfer of reseller data without any spoke development by the third-party reseller.