--- sourceDocument: Australia Finance and Supply Chain sourceDocumentLink: https://www.servicenow.com/docs/r/source-to-pay-operations Release : - australia ft:locale : - en-US ft:publication_title : - Australia Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Employee --- # Purchase for another user # Purchase on behalf of another user in Shopping Hub {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Purchase on behalf of another user in Shopping Hub The Shopping Hub allows authorized users, known as super shoppers, to purchase products and services on behalf of other users. This functionality enables super shoppers to view the carts and previous purchases of the users they are shopping for, ensuring a streamlined purchasing experience. Show full answer Show less ## Key Features * **Shopping Controls:** Administrators can set purchasing eligibility to restrict certain products from being purchased for other users. * **Checkout Restrictions:** Purchases can only proceed if the product can be shipped to the designated user's delivery address; otherwise, the purchase is blocked. * **System Properties:** Configuration options include controls for shopping and delivery restrictions, allowing flexibility in purchasing decisions. ## Key Outcomes This feature improves the purchasing process by allowing super shoppers to: * Effortlessly select users to shop for and view their specific cart details. * Modify relevant purchase details before submission. * Access all purchase card actions when enabled, or view purchases as needed based on system property settings. To utilize this functionality, ensure the super shopper role is properly configured and that the Shopping Hub plugin is enabled. Shoppers can purchase products and services on behalf of another user in Shopping Hub. When purchasing on behalf of another user, shoppers can also view the carts and purchases associated with that user. A shopper who is authorized to purchase on behalf of other users is referred to as a super shopper. ## Key benefits This functionality provides the following benefits: * Shopping controls allow administrators to define purchasing eligibility, ensuring that restricted products cannot be purchased. * Checkout is allowed only if the product can be shipped to the delivery location of the user on whose behalf the purchase is made. If shipping is not supported, Shopping Hub prevents the purchase from being submitted. * Shoppers purchasing on behalf of other users can easily view those users' carts and purchases by selecting the user name from the filter list. {#purchase-on-behalf-sh__ul_zwy_xnj_fhc} ## System properties for purchasing on behalf of another user {#purchase-on-behalf-sh__section_kyd_zhd_d3c} {#purchase-on-behalf-sh__table_txk_l3d_d3c__entry__2} | System property | Description | |-|-| | sn_shop.skip_shopping_controls_for_purchase_on_behalf_of_users | Controls how Shopping Hub enforces shopping control restrictions when a super shopper purchases on behalf of another user. * Default value: false * When set to false, shopping control restrictions for the selected user are enforced and restricted products cannot be purchased. * When set to true, restricted products for the selected user display a warning, but the purchase on behalf of another user is allowed to proceed. {#purchase-on-behalf-sh__ul_bnz_lrd_d3c} | | sn_shop.skip_delivery_restrictions_for_purchase_on_behalf_of_users | Controls how Shopping Hub enforces delivery address restrictions when a super shopper purchases on behalf of another user and the product cannot be delivered to the selected user's default delivery address. * Default value: false * When set to false, products that cannot be delivered to the selected user's delivery address cannot be purchased. * When set to true, a warning is displayed for non-deliverable products, and the super shopper is allowed to proceed with the purchase. {#purchase-on-behalf-sh__ul_wdm_mrd_d3c} | | sn_spend_uib.purchased_bahealf.enable.card.actions | Controls the availability of purchase card actions for purchases made on behalf of other users in My purchases. * Default value: true * When set to true, all supported card options are available for purchases made on behalf of other users. * When set to false, only the View purchase option is available. {#purchase-on-behalf-sh__ul_aqb_nrd_d3c} | [ ] {#purchase-on-behalf-sh__table_txk_l3d_d3c} ## How to configure {#purchase-on-behalf-sh__section_wh1_4qs_bhc} Role required: sn_shop.shopping_hub_admin Plugin required: Shopping Hub (sn_spend_uib) Ensure that you configure the super shopper to purchase on behalf of other users. For more information, see [Enable a shopper to purchase on behalf of another user](https://www.servicenow.com/docs/2hvBJVsynCLmO2asq6_gZg "Configure the Shopping Hub to enable a shopper to purchase on behalf of another user."). ## How it works {#purchase-on-behalf-sh__section_wzf_pnj_fhc} The following points describe how this capability works: To make a purchase on behalf of another user, select a product and then select the Purchase on behalf of check box. From the On behalf of list, select the user for whom the purchase is being made (for example, Andrew Griffin). After Request to buy is selected, the system displays the relevant details configured for the selected user, such as cost center and delivery location. These details can be modified before the request is submitted. After the request is submitted, the purchase is available in My purchases. By default, the page displays purchases made by you. You can use the filter to view purchases made on behalf of other users. Tasks are not automatically assigned to the person the item was purchased for. To ensure they can confirm receipt of the item, make sure the selected address includes the business owner's name in the Recipient field. For all other tasks, the procurement specialist can reassign ownership to the business owner. If the sn_spend_uib.purchased_bahealf.enable.card.actions system property is set to true, all available card options are displayed for purchases made on behalf of other users. If the property is set to false, only the View purchase option is available. You can also view the carts of users on whose behalf you are making purchases. If a user is selected from the Shopping for list (for example, Warren Summers), the Purchase on behalf of check box is disabled. In this case, Shopping Hub automatically sets the purchasing capability to the selected user only.