--- sourceDocument: Brazil Finance and Supply Chain sourceDocumentLink: https://www.servicenow.com/docs/r/source-to-pay-operations Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Employee --- # Purchase for another user # Purchase on behalf of another user in Shopping Hub {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Purchase on behalf of another user in Shopping Hub Shopping Hub enables authorized shoppers, called super shoppers, to purchase products and services on behalf of other users. This feature allows super shoppers to view and manage the carts and purchases of those users, streamlining procurement processes and improving purchasing flexibility within an organization. Show full answer Show less ## Key Features * **Purchasing Controls:** Administrators can enforce shopping controls to restrict purchase eligibility, preventing restricted items from being bought on behalf of other users. * **Delivery Restrictions:** Checkout is permitted only if products can be shipped to the delivery location of the user on whose behalf the purchase is made. Shopping Hub blocks purchases if shipping isn't supported. * **Cart and Purchase Visibility:** Super shoppers can filter and view the carts and purchase history associated with other users to manage their needs effectively. * **System Properties:** Settings such as `snshop.skipshoppingcontrolsforpurchaseonbehalfofusers` and `snshop.skipdeliveryrestrictionsforpurchaseonbehalfofusers` control enforcement of shopping and delivery restrictions during on-behalf purchases, allowing configuration of warnings or strict enforcement. * **Purchase Card Actions:** The `snspenduib.purchasedbahealf.enable.card.actions` property determines the availability of action options (like viewing or managing purchases) for on-behalf purchases in My Purchases. ## Configuration and Usage * **Role and Plugin Requirements:** The `snshop.shoppinghubadmin` role and the Shopping Hub (snspenduib) plugin are required to configure super shoppers. * **Making Purchases:** To purchase on behalf of another user, select the product, check the Purchase on behalf box, and select the target user from the list. This selection persists across consecutive purchases until cleared or a new session starts. * **Order Details:** After initiating a purchase, user-specific details like cost center and delivery location are displayed and can be modified before submission. * **Post-Purchase Management:** Purchases made on behalf appear in My Purchases and can be filtered accordingly. Task assignments related to the purchase must be manually reassigned to the business owner if necessary. * **Cart Viewing:** When selecting a user from the Shopping for list, the Purchase on behalf option is disabled, as Shopping Hub automatically switches to the selected user's purchasing context. ## Benefits for ServiceNow Customers * Empowers designated super shoppers to efficiently manage procurement for others while maintaining compliance with purchasing and delivery policies. * Reduces errors by enforcing restrictions on restricted items and delivery capabilities during on-behalf purchases. * Improves visibility of user-specific shopping activity, enabling better oversight and support of procurement workflows. * Offers configurable system properties to tailor purchasing control enforcement and user experience according to organizational requirements. Shoppers can purchase products and services on behalf of another user in Shopping Hub. When purchasing on behalf of another user, shoppers can also view the carts and purchases associated with that user. A shopper who is authorized to purchase on behalf of other users is referred to as a super shopper. ## Key benefits This functionality provides the following benefits: * Shopping controls allow administrators to define purchasing eligibility, ensuring that restricted products can't be purchased. * Checkout is allowed only if the product can be shipped to the delivery location of the user on whose behalf the purchase is made. If shipping is not supported, Shopping Hub prevents the purchase from being submitted. * Shoppers purchasing on behalf of other users can easily view those users' carts and purchases by selecting the user name from the filter list. {#purchase-on-behalf-sh__ul_zwy_xnj_fhc} ## System properties for purchasing on behalf of another user {#purchase-on-behalf-sh__section_kyd_zhd_d3c} {#purchase-on-behalf-sh__table_txk_l3d_d3c__entry__2} | System property | Description | |-|-| | sn_shop.skip_shopping_controls_for_purchase_on_behalf_of_users | Controls how Shopping Hub enforces shopping control restrictions when a super shopper purchases on behalf of another user. * Default value: false * When set to false, shopping control restrictions for the selected user are enforced and restricted products can't be purchased. * When set to true, restricted products for the selected user display a warning, but the purchase on behalf of another user is allowed to proceed. {#purchase-on-behalf-sh__ul_bnz_lrd_d3c} | | sn_shop.skip_delivery_restrictions_for_purchase_on_behalf_of_users | Controls how Shopping Hub enforces delivery address restrictions when a super shopper purchases on behalf of another user and the product can't be delivered to the selected user's default delivery address. * Default value: false * When set to false, products that can't be delivered to the selected user's delivery address can't be purchased. * When set to true, a warning is displayed for non-deliverable products, and the super shopper is allowed to proceed with the purchase. {#purchase-on-behalf-sh__ul_wdm_mrd_d3c} | | sn_spend_uib.purchased_bahealf.enable.card.actions | Controls the availability of purchase card actions for purchases made on behalf of other users in My purchases. * Default value: true * When set to true, all supported card options are available for purchases made on behalf of other users. * When set to false, only the View purchase option is available. {#purchase-on-behalf-sh__ul_aqb_nrd_d3c} | [ ] {#purchase-on-behalf-sh__table_txk_l3d_d3c} ## How to configure {#purchase-on-behalf-sh__section_wh1_4qs_bhc} Role required: sn_shop.shopping_hub_admin Plugin required: Shopping Hub (sn_spend_uib) verify that you configure the super shopper to purchase on behalf of other users. For more information, see [Enable a shopper to purchase on behalf of another user](https://www.servicenow.com/docs/XovpjgaBgDXCyy6__BbzWw "Configure the Shopping Hub to enable a shopper to purchase on behalf of another user."). ## How it works {#purchase-on-behalf-sh__section_wzf_pnj_fhc} The following points describe how this capability works: To make a purchase on behalf of another user, select a product and then select the Purchase on behalf of check box. From the On behalf of list, select the user for whom the purchase is being made (for example, Andrew Griffin). Important: If a shopper selects another product immediately after completing a purchase on behalf of a user, the On behalf of list automatically defaults to that same user, so the shopper does not need to reselect them for consecutive purchases. This default no longer applies after the shopper clears the On behalf of selection, and it resets when a new session begins. After Request to buy is selected, the system displays the relevant details configured for the selected user, such as cost center and delivery location. These details can be modified before the request is submitted. After the request is submitted, the purchase is available in My purchases. By default, the page displays purchases made by you. You can use the filter to view purchases made on behalf of other users. Tasks aren't automatically assigned to the person the item was purchased for. To verify they can confirm receipt of the item, make sure the selected address includes the business owner's name in the Recipient field. For all other tasks, the procurement specialist can reassign ownership to the business owner. If the sn_spend_uib.purchased_bahealf.enable.card.actions system property is set to true, all available card options are displayed for purchases made on behalf of other users. If the property is set to false, only the View purchase option is available. You can also view the carts of users on whose behalf you're making purchases. If a user is selected from the Shopping for list (for example, Warren Summers), the Purchase on behalf of check box is inactive. In this case, Shopping Hub automatically sets the purchasing capability to the selected user only.