---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Shop with employee credits

# Shop with employee credits {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Shop products from the various categories in Shopping Hub Home with employee credits that are allocated to you. You can search, browse, and shop from all open categories as well as from those restricted categories for which credits have been assigned to
you.

## Before you begin

To shop using employee credits, you must have some employee credits allocated to you by the Shopping Hub administrator. For more information on how employee credits allow you access to restricted categories, see [Shopping controls overridden by credits](https://www.servicenow.com/docs/WJyC5ROpSsC7fVKXtYAfog "As a shopper, you can use employee credits to purchase a restricted set of supplier products based on the category or product model. At the same time, you could be restricted, via Shopping Control, from viewing those supplier products.").
Role required: sn_shop.shopper

## About this task

You can search, browse, and shop products from the various categories in Shopping Hub Home with employee credits that are allocated to you for those categories.

## Procedure

1. Navigate to AllShoppingHubShoppingHub Home.
2. Select the Available Credits tab.  
   The available credits and their product categories are displayed.  
   Note:  
   You don't see the Available Credits tab if:
   * You don't have any credits allocated to you.

   * You've fully or partially consumed your credits.

   * Your credits have expired.

   {#shop-employee-credits__ul_sh2_vz3_flb}
3. Navigate to the credit that you want to shop with, and select Shop this credit.
4. On the Filters form, fill in the fields.  
   {#shop-employee-credits__table_pvq_y1j_flb__entry__2}

   | Field | Description |
   |-|-|
   | Get it by | Date by which you want the product. |
   | Supplier | Option to filter by the type of the supplier. The options are Onboarded and Preferred. Select one or more suppliers from the list to refine your search. |
   | Price | Price range of the product. Select a minimum and maximum price to refine your search. |
   [Table 1. Filters form]

   {#shop-employee-credits__table_pvq_y1j_flb}
5. From the search results, select the product you want to shop.  
   The product details page is displayed.
6. In the Purchase by field, select one of these options.

   | Option | Description |
   | Quantity | Number of units of the product you want to shop. |
   | Budget | Budget you have at your disposal. |
   |-|-|

   {#shop-employee-credits__choicetable_lh1_bcj_flb}
7. Select Request to buy.
8. On the quick checkout form, fill in the fields.  
   {#shop-employee-credits__table_gz1_scj_flb__entry__2}

   | Field | Description |
   |-|-|
   | Where do you want this delivered? | Location where you want your product to be delivered. The options are: * To a saved location * To a work address (already approved) * To somewhere else {#shop-employee-credits__ul_ah1_qbm_1xb} |
   | When do you need this product? | Date range when you want your product to be delivered. The options are: * As soon as possible * On a specific date * I have a time frame in mind (a blanket order) {#shop-employee-credits__ul_cnj_sbm_1xb} |
   | Payment method | Method of making the payment. The available credits are displayed here. If the price of the product exceeds the available credit, the remaining balance amount is scheduled for deduction from future paychecks based on the configured payback options. |
   [Table 2. Quick checkout form]

   {#shop-employee-credits__table_gz1_scj_flb}
9. Accept the terms and conditions for credit purchases for paycheck payments.
10. Based on whether the purchase is for an existing project, select one of these options.

    | Option | Description |
    | No | Purchase isn't for an existing project. |
    | Yes | Purchase is for an existing project. Enter the project details as required. |
    |-|-|

    {#shop-employee-credits__choicetable_bq4_m1m_1xb}
11. Add any supporting documents for this purchase as attachments, if applicable.
12. Select Submit request.  
    Note:  
    You don't have the option to shop with partial credits. Any unused credit automatically expires when you successfully place an order.

## What to do next

You can view the allocation type and allocation amount breakup from the purchase requisition that is created, by navigating to the Cost Allocations related list of the associated purchase requisition line.

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