---
sourceDocument: Brazil Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/source-to-pay-operations

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Configure

# Configure Supplier Lifecycle Operations {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Plan and configure your implementation for Supplier Lifecycle Operations.  
Note:  
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).
* **[Install Supplier Case Management](https://www.servicenow.com/docs/I7JvjOJMlvNTPUtgz2iXfQ)**   
  Install the Supplier Case Management application (com.snc.sn_supplier_mgmt) and its dependencies from ServiceNow Store to enable supplier case logging and tracking.
* **[Install Supplier Collaboration Portal](https://www.servicenow.com/docs/TdzcScFS~3P6al~Wn_pEow)**   
  Install Supplier Collaboration Portal application from ServiceNow Store to enable supplier self-service access to related ServiceNow® Store applications and plugins
* **[Install Supplier Operations](https://www.servicenow.com/docs/3IE3sKKvbC1KV4FsYmUfGQ)**   
  You can install the Supplier Operations application (com.snc.sn_so) to access advanced case management capabilities to handle key supplier lifecycle events.
* **[Install Supplier Payment Optimization](https://www.servicenow.com/docs/E5BdAfBhcZDZprd9I~QOlQ)**   
  You can install the Supplier Payment Optimization application to identify, prioritize, and track high potential suppliers and estimate potential savings from credit card payments.
* **[Supplier Document Management](https://www.servicenow.com/docs/wVW4_Ioi~LuUGOpZJnVCvg)**   
  Supplier Lifecycle Operations uses the ServiceNow® Document Management functionality to enable supplier managers, supplier owners, supplier administrators, and supplier contacts to manage supplier documents.
* **[Configure the document template for the Sign document action type for supplier task](https://www.servicenow.com/docs/IMeG7ekm3yLNJsbefIitwQ)**   
  Create and configure the document template that enables you to collect e-signatures from multiple participants and generate a filled PDF document.
* **[Advanced Work Assignment for Supplier Lifecycle Operations](https://www.servicenow.com/docs/NWKXlQ9a5H2qQlyNaT~aNg)**   
  Use the Advanced Work Assignment for Supplier Lifecycle Operations feature to automatically assign work items to agents based on availability and capacity.
* **[Enable M2M mapping between supplier contact and suppliers](https://www.servicenow.com/docs/tXKcapKVayNQv20xylPg7A)**   
  Enable many-to-many (M2M) mapping between supplier contacts and suppliers. This enables one supplier contact to be the contact for multiple suppliers, provided the suppliers share a parent-subsidiary relationship.
* **[Configure Supplier Relationship and Performance Management](https://www.servicenow.com/docs/vDHQkMTv1alTYqkFLK06hw)**   
  Define key performance indicators (KPIs) and segmentation criteria to measure supplier performance effectively.
* **[Install Universal Request for SLO](https://www.servicenow.com/docs/njTzTezuBu3JnX42ZImsnw)**   
  Install the Universal Request for Source-to-Pay Operations \[sn_fsc_ur_common\] plugin to use the Universal Request feature in SLO.
* **[Configure smart assessments](https://www.servicenow.com/docs/Xeei484VNMUvzIrYQ7ma5g)**   
  Supplier managers can configure and create assessments in bulk for internal and external users by adding instructions, questions, and reference information from the Assessment Workspace.