---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Create KPI units

# Create KPI units {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create KPI units to be used as measurement units for the quantitative performance of the supplier KPIs.

## Before you begin

Role required: sn_kpi.admin or sn_slm.manager or sn_slm.admin

## Procedure

1. Navigate to All.
2. In the navigation filter, enter `sn_kpi_unit.LIST`.  
   The list of existing units are displayed.
3. Select New.
4. On the form, fill in the fields.  
   {#create-kpi-units__table_u4m_243_btb__entry__2}

   | Field | Description |
   |-|-|
   | Active | Indicates whether the KPI unit record is active. This option is enabled by default. |
   | Label | Symbol or label of the KPI unit. |
   | Unit family | Category under which the unit is listed. For example, the unit US Dollars is listed under the Currency Unit family. Note: You can see the list of existing Unit families by selecting the look-up (![Look-up icon]()) icon. If none is listed, you can create one by selecting New. |
   | Description | Brief description of the KPI unit. |
   | Name | Name of the KPI unit. |
   | Format | Format in which the value is displayed. For example: * If Format is ${0}, $\<value\> is displayed. * If Format is {0}%, \<value\>% is displayed. {#create-kpi-units__ul_srl_tlc_bdc} |
   | Domain | Domain category under which the unit is listed. By default, the Domain is set as Global. Note: You can see the list of existing domains by selecting the look-up (![Look-up icon]()) icon. If none is listed, you can create one by selecting New. |
   [Table 1. Create KPI unit form]

   {#create-kpi-units__table_u4m_243_btb}
5. Select Submit.  
   A record is created for the new KPI unit.
**Related tasks**   

* [Create KPI performance domains](https://www.servicenow.com/docs/U8nInTWP3tQItJE2J_6_HQ "Create KPI performance domains to categorize KPIs into groups visible in the supplier KPI management tab and the Performance dashboard.")
* [Create manual KPI templates](https://www.servicenow.com/docs/PZDnBkYwNEvyR84h3NDyeQ "Create manual KPI templates to define KPIs that require users to manually input KPI data based on the frequency schedules.")
* [Create KPIs by adding suppliers to a KPI template](https://www.servicenow.com/docs/1OKkGnOlWVPyu0TaNzPsuA "Add suppliers to KPI templates to generate KPI records and collection tasks automatically.")