Service Graph Connector for Observability - Dynatrace SaaS release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Service Graph Connector for Observability - Dynatrace SaaS application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.0.0 - June 2026
    • Service Graph Connector for Observability - Dynatrace SaaS is designed for the Dynatrace SaaS (3rd‑generation) platform and leverages DQL-based APIs and the modern Grail architecture to import data from Dynatrace into the Configuration Management Database (CMDB).
    • The Service Graph Connector for Observability - Dynatrace SaaS imports the following data from Dynatrace to the ServiceNow CMDB:
      • Hosts
      • Processes
      • Services
      • Frontends
    • A service map is created by mapping the relationships among various applications, application services, and infrastructure elements.
    • Note:If you're in a Dynatrace-managed (self‑hosted) or legacy SaaS environment, you should use the Service Graph Connector for Observability - Dynatrace.