--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # GRC: Audit Management Workspace release notes # GRC: Audit Management Workspace release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of GRC: Audit Management Workspace Release Notes The GRC Audit Management Workspace in ServiceNow provides a comprehensive, single-pane view for audit supervisors and auditors to manage audit timelines, track budgets and resources, and oversee control testing and audit task progress. It enables defining audit plans and engagements, managing evidence, conducting control tests, and handling issues and remediation plans efficiently. Show full answer Show less ## Key Features and Enhancements by Version * **Version 23.0.1 (September 2026):** Simplified evidence creation in two steps, grid view for control tests in audit engagements, and integration with Document Management System (DMS). Improved data validation and accessibility fixes. * **Version 22.3.1 (June 2026):** Enabled third-line users to create audit entries for independent testing across risks, controls, objectives, and engagements. * **Version 21.1.2 (December 2025):** Added audit period start/end fields for auditing past or future periods, visibility improvements for authority documents and control objectives, and engagement date behavior changes. * **Version 21.0.1 (August 2025):** Introduced lightweight audit management with core capabilities, granular feature roles, structured test steps for control testing, enhanced data visualizations, and improved performance and accessibility. * **Version 20.x Series (2025):** Performance improvements on homepage loading, issue filtering enhancements, and multiple accessibility and theme fixes. * **Version 19.1.1 (November 2024):** Enhanced accessibility for users with low vision and assistive technologies by optimizing zoom and screen reader compatibility. * **Version 18.0.1 (February 2024):** Added Microsoft OneDrive integration for managing engagement and audit task documents. * **Versions 17.0.0 and earlier (2023 and before):** Migration to standard record page templates, increased support for scoping common controls, multiple engagements association to issues, and localization and security improvements. ## Practical Benefits for ServiceNow Customers * Streamlined audit processes with improved user interfaces and evidence management. * Enhanced control testing capabilities allowing auditors to perform structured, granular tests. * Improved accessibility and localization support to accommodate diverse user needs. * Better integration options, such as DMS and Microsoft OneDrive, for document management. * Performance optimizations that enhance workspace responsiveness and usability. * Security and defect fixes ensuring compliance and stable operation. ## What to Expect ServiceNow customers leveraging the Audit Management Workspace can expect ongoing improvements in usability, performance, and functionality aligned with audit management best practices. The workspace supports comprehensive audit lifecycle management, from planning through evidence collection to issue remediation, with enhanced roles and visual insights to drive audit efficiency and effectiveness. Version history for the GRC: Audit Management Workspace application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 23.0.1 - September 2026 (Brazil) : * New: * Evidences can be created from Audit in 2 steps now. * Grid view for Control tests is now available for audit engagements. * DMS integration is performed in Audit. * Fixed: * Fixed the data validation logic in engagement updation. * Accessibility issues for Audit. Version 22.3.1 - June 2026 (Australia) : * New: Third-line users can now create audit entries in the audit universe for independent testing across the following objects: * Risk statements * Risks * Controls * Control Objectives * Entities * Engagements {#store-grc-rn-audit-mgmt-workspace__ul_e5q_ys2_kjc} {#store-grc-rn-audit-mgmt-workspace__ul_zgd_ys2_kjc} Version 22.0.1 - March 2026 : * Fixed issues: * Audit word reports can now be generated even when an engagement is marked as confidential. * Resolved security-related defects. {#store-grc-rn-audit-mgmt-workspace__ul_swt_21l_m3c} Version 21.1.2 - December 2025 (Zurich) : * New: Added Audit Period Start and Audit Period End fields to Engagement records to enable auditing of past or future periods within an ongoing engagement. Authority document, citation and control objective lists visible for feature roles. * Changes: Engagement planned start dates and end dates behaviour has been changed to remove rollups on the basis of Audit tasks. * Fixed: * Fixed CORAL theme issues on engagement overview page. * Fixed Polaris dark theme issues. * Fixed security defects. {#store-grc-rn-audit-mgmt-workspace__ul_mbw_r1q_jhc} {#store-grc-rn-audit-mgmt-workspace__ul_fm3_q1q_jhc} Version 21.0.1 - August 2025 : * New: * Light weight audit management has been introduced to offer core capabilities of Engagement, Entity Scoping, Activities, and Evidence (when Advanced Core is installed) and a lighter version of the home page. * Granular feature roles introduced to leverage light weight audit capabilities. * Test steps are introduced to perform Control testing at a more structured and granular level. * Changed: Added data visualizations to show engagements and plans by state on the Audit manager home page and realigned the engagements and plans list alongside the new visualizations. * Fixed: * Drill down issues from Audit home page are now fixed. * Implemented security fixes. * Fixed CORAL theme and accessibility issues in home page. * Performance issue fixes to improve the load time of home page. * Removed: Tasks section from the Audit manager and Audit user home pages. Version 20.1.0 - May 2025 : * Changed: * Control test issues will be shown on the homepage when you select a filter. This will help the page load faster when you first load it. * Timeline widget on the homepage will be displayed on click of the "chevron" icon, to improve performance timings on initial load of the page. * Fixed: * Fixed typography issues for CORAL theme across Audit workspace. * Fixed accessibility issues related to label drop-down and zoom issues on audit manage homepage , audit user homepage, engagement overview page. * Fixed email not getting generated on failure of Audit word template report generation. {#store-grc-rn-audit-mgmt-workspace__latest-store-grc-rn-audit-mgmt-workspace} {#store-grc-rn-audit-mgmt-workspace__latest-store-grc-rn-audit-mgmt-workspace} Version 20.0.1 - February 2025 : * Changed: Issues widget on Audit manager homepage split to show Engagement issues and Control test issues separately * Fixed: * Test Plan related list from Control record doesn't show pop-up on click of add button * Add Action Assignment button broken on Entities related list for engagement Version 19.1.1 - November 2024 : Changed: Improved workspace experience for users with low vision or those who rely on assistive technology, such as screen readers. This includes optimising zoom capabilities. Version 18.1.0 - June 2024 : Fixed: The URL locates the correct resource on clicking the List module items of the Audit Workspace. Version 18.0.1 - February 2024 : * New: Ability to manage engagement and audit task-related documents on Microsoft OneDrive. * Fixed: Audit users are not able to create observations from the issue landing page in the Audit Workspace. Version 17.0.0 - August 2023 : * Changed: Workspace record pages are migrated to risk record page template which extends standard record page template. * Fixed: * Engagement field work percent complete field not updating correctly. * Engagement actual start and end date validations. Version 16.0.3 - July 2023 : Fixed: Addressed an issue where the Runtime access tracking field's value was inadvertently changing from "None" to "Enforcing" during the Utah upgrade. Version 16.0.2 - February 2023 : * Changed: * Ability to scope common controls into Engagements * Ability to associate multiple Engagements to the same issue and vice-versa * Support for Accessibility standards * Support for Localization * Fixed: Engagement parent field is not getting populated when an issue is created from Audit workspace Version 15.0.1 - August 2022 : * Fixed: * Search in Audit Workspace is not working. * Addressed Localization issues. Version 14.1.0 - March 2022 : * Changed: * Task page changes. * Security changes * Fixed: Configure Workspace is taking users to Agent Workspace instead of Audit Workspace Configuration. Version 14.0.0 - February 2022 : Changed: Updated for San Diego platform compatibility Version 13.0.2 - September 2021 : Audit Workspace is a single-pane view for an audit supervisor and auditor to view the overall audit timeline and status, track budget and resources for engagements, track high priority observations and issues, and monitor ongoing control testing and audit task progress. The workspace allows the audit supervisors to define audit plans and engagements, assign budget and resource to engagements, and track the progress of engagements. Auditors are able to test effectiveness of controls, request evidence, create observations and complete other audit activities. Using the central issue management capability they can also define the remediation plan of action and follow up on issues to ensure the gaps are fixed at the earliest.