Privacy Management Advanced release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Privacy Management Advanced application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 22.3.1 - June 2026 (Australia)
    • New:
      • Implemented meta data changes to enable AI native support to all the skills and agents on privacy management product.
      • All the plugin dependency & role changes to enable AI Native capabilities are implemented as part of this application.
    • Changed: The Now Assist issue summarization skill includes new configuration records offering descriptions and guides for configuration and prompt customization, enhancing the administrator and end-user experience without requiring upgrade actions.
    Version 22.2.0 - May 2026 (Australia)
    Fixed: Updated the protection policy for the Suggest Potential Risks use case and the Risk Identification Agent to read-only to ensure seamless functionality for customers on the Advanced tier.
    Version 22.1.4 - April 2026
    Privacy Management Advanced activates the AI features in Privacy Management. From case and issue summarization to risk assessment and control optimization, privacy and compliance teams can understand risks and impact more quickly, resolve privacy cases faster, and spend less time on manual work.