AI Control Tower release notes
Version history for the AI Control Tower application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 5.0.0 - June 2026
- This is a "marker app" with no new functionality added; its purpose is to automatically trigger installation of other apps.
- Version 4.2.0 - May 2026
- Changed: MIF Sync Jobs to support new CI Relationship entries for ServiceNow AI assetsFramework updates to support future enhancements and features
- Version 4.1.0 - April 2026
-
- New:
- Updated plugin dependencies for product tier support
- Automation rules to move assets from Unmanaged to Managed assets
- Changed:
- Enhanced data model for MCP Server Asset Type
- Enhanced Product Model Category to support AI Worker as a new category for AI System asset type
- New:
- Version 4.0.0 - March 2026
- Integrate new features for AI assets, intake processes and risk and compliance.
- Version 3.0.0 - December 2025
- New:
- Discovery: Connectors for
- Microsoft Foundry (Azure Machine Learning Services, AI Hub and Azure Cognitive Services)
- Microsoft Copilot Studio
- GCP Vertex AI
- Change Management and Offboarding workflows for AI assets
- Audit logs to capture configuration changes
- Global Value templates repository
- Multiple risk assessments
- Data segregation to secure unauthorized data exposure and regulatory noncompliance risks
- Framework to manage and streamline adoption of content library for Risk
- Email-Driven AI Misuse / Inquiry Reporting
- Discovery: Connectors for
- New:
- Version 2.1.0 - September 2025
-
- New: Impact summary for 3P model provider choices
- Updated: Enhancements to Value and Adoption dashboards
- Version 2.0.0 - August 2025
-
- Highlights:
- Enhanced Product Owner experience with a personalized homepage and improved visibility into AI assets to simplify task management.
- Value management tools to manage AI investments
- Monitor performance, track progress, costs, project risks and issues, and make informed decisions related to your AI strategies, goals, and targets from the AI strategy tab.
- Evaluate AI productivity and adoption across the enterprise using defined value metrics and performance indicators to drive data-informed decisions and maximize AI impact.
- Access and security monitoring for ServiceNow AI Agents, especially around access issues, agents running as privileged users, and dormant agents
- Discover AI assets built and deployed in AWS Bedrock and Azure Foundry.
- Enable choice for 3rd party model providers powering ServiceNow skills and agents
- Access to aggregated risk scores to improve decision-making, manage risks, and ensure ethical and transparent AI practices
- Highlights:
- Version 1.0.1 - May 2025
- AI Control Tower enables enterprises to actively manage, optimize, govern, secure & measure the value of their AI investments, ensuring performance, compliance, & workforce transformation while seamlessly embedding AI into enterprise strategy. AI Control Tower centralized enterprise AI asset inventory, boosts efficiency in the AI development with automated workflows and embeds risk and compliance management in the AI asset lifecycle.