--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Docusign eSignature Spoke release notes # Docusign eSignature Spoke release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Docusign eSignature Spoke Release Notes The Docusign eSignature Spoke is an IntegrationHub spoke available on the ServiceNow Store that enables customers to automate digital signature workflows using DocuSign. It supports sending contracts, agreements, tax forms, and other documents for signature directly from ServiceNow. The spoke provides capabilities to send ad-hoc documents as attachments, populate existing DocuSign templates, and track envelope and recipient signing statuses in real time. Show full answer Show less ## Key Enhancements and Features * **Advanced Envelope Management:** Actions to lock/unlock envelopes, resend envelopes, upsert recipients, and support for bulk sending to multiple recipients. * **Recipient Handling:** Improved recipient management with actions for adding/removing recipients, support for private messaging to recipients, and certified delivery options. * **Trigger and Event Integration:** Triggers available to initiate flows based on DocuSign events, enhancing automation capabilities within ServiceNow workflows. * **Embedded Sending and Signature Requests:** Generate embedded sending URLs and send ad-hoc signature requests, including support for large attachments over 12.5MB. * **AI Agents and Enhanced Automation:** Introduction of AI agents for improved workflow automation and removal of redundant subflows for streamlined performance. * **Branding and Usability Updates:** Alignment with DocuSign branding including spoke name and icon updates, and user-friendly authentication templates for easier setup. * **Security and Performance Fixes:** Numerous fixes addressing ACL streamlining, sandbox access, and security-related issues to ensure reliable and secure operation. * **Precise Signature Placement:** Support for absolute positioning (x,y coordinates) of signatures within documents. * **Integration Efficiency:** Actions to look up and set multiple fields in a single call, improving data handling and reducing integration complexity. ## Practical Benefits for ServiceNow Customers * Automate signature workflows seamlessly within ServiceNow without manual intervention. * Manage and track signature requests and envelope statuses in real time to enhance visibility and compliance. * Send documents to multiple recipients efficiently with bulk send actions. * Customize signature placement precisely to meet document formatting requirements. * Leverage triggers to automate downstream processes based on DocuSign events, improving operational agility. * Reduce administrative overhead with AI-driven automation and streamlined recipient management. * Ensure security and compliance through role-based access control and system updates. ## Version Information and Updates The release notes detail incremental improvements from initial releases in 2019 through September 2026, reflecting continuous enhancement in functionality, security, and compatibility. Customers should consult the ServiceNow Store for system requirements and compatibility details before upgrading. Version history for the Integration Hub Docusign eSignature Spoke on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history {#store-integrationhub-rn-docusign__section_ptf_mxf_ygb} Version 4.5.1 - September 2026 : Changed: Actions to support sending private message to recipient: Add Recipient to Envelope, Add Recipients to Envelope, Send Adhoc Signature Request to Users - Inline Version 4.4.3 - July 2026 : Fixed: Carbon Copies, Certified Deliveries processing Version 4.4.1 - June 2026 : Fixed: Streamline ACLs Version 4.3.0 - May 2026 : * Changed: Action: Add support for Certified Delivery for Send Adhoc Signature Request to Users -- Inline action * Fixed: Actions: Send Adhoc Signature Request to User, Send Adhoc Signature Request to Users - Inline, Subflow: Send employment offer to candidate using DocuSign template Version 4.2.2 - February 2026 : * Fixed: * Actions: * Generate Embedded Sending URL * Send Adhoc Signature Request to Users - Inline {#store-integrationhub-rn-docusign__ul_j45_15x_c3c} {#store-integrationhub-rn-docusign__ul_t4x_15x_c3c} Version 4.2.1 - October 2025 : New: AI Agents. Fixed: * Defect: Warning message in logs for some actions * Defect: Handle data input for Array.Object that contains nested Array.Object * Action: Send Adhoc Signature Request to User action now supports attachments larger than 12.5MB Removed: Surplus subflow from AI Agent. {#store-integrationhub-rn-docusign__latest-store-integrationhub-rn-docusign} {#store-integrationhub-rn-docusign__latest-store-integrationhub-rn-docusign} Version 4.1.0 - August 2025 : * New: Actions: Lock Envelope, Unlock Envelope, Resend Envelope, Upsert Envelope Recipients * Changed: Actions: Look up Recipients in an Envelope, Remove Recipient from Envelope Version 4.0.3 - July 2025 : Fixed: Event Source, Triggers status set to Published. Version 4.0.2 - March 2025 : Fixed input to set reminder and system defaults for the "Send Adhoc Signature Request to Users - Inline" action. Version 3.3.1 - March 2025 : Fixed input to set reminder and system defaults for the "Send Adhoc Signature Request to Users - Inline" action. Version 4.0.1 - February 2025 : * New: Added Triggers that will show up in the Trigger picker while authoring Flows to trigger Flows based on Docusign Events. * Note: The Triggers are only available Xanadu and onward releases. {#store-integrationhub-rn-docusign__ul_vcq_rmq_c2c} Version 3.3.0 - February 2025 : New: Action: Generate Embedded Sending URL. Version 3.2.1 - December 2024 : Fixed: Create User action. Version 3.2.0 - November 2024 : Fixed: Sandbox access for client. Version 3.1.3 - October 2024 : Fixed 2 bugs. Version 3.1.2 - June 2024 : * Changed: * Spoke name is changed from "DocuSign eSignature Spoke" to "Docusign eSignature Spoke" to align with Docusign branding changes * Spoke icon is changed from an older to the new one to align with Docusign's branding changes {#store-integrationhub-rn-docusign__ul_mth_thq_4bc} {#store-integrationhub-rn-docusign__ul_jgt_5v3_h2c} Version 3.1.1 - May 2024 : Provides a robust solution for easily automating DocuSign for digital signatures. Send contracts, non-disclosure agreements, tax forms, or anything your company needs. Provides automation to send ad-hoc documents uploaded as an attachment for signature. Then, the end users can choose to attach the documents to a ServiceNow Record. Additionally, provides the ability to populate an existing template in DocuSign, track the recipient's signing status, and envelope status in real-time. Version 3.0.0 - February 2024 : New: Actions for BulkSend to manage the sending of envelopes to multiple recipients. Version 2.6.2 - August 2023 : New: Support for absolute positioning of signature (x,y precise). Version 2.6.1 - June 2023 : Fixed: Issue related to document_id data type. Version 2.6.0 - May 2023 : * Changed: * Action: Attach Combined Document to ServiceNow Record - You can choose whether to include the certificate in the combined document or not. * Handles envelop cancelled incoming event. Version 2.4.2 - September 2022 : Fixed: Patch version of DocuSign Spoke for Integration Hub. This version includes fixes to improve the installation performance, pre-processing error at embedded Signing without signing recipient, and changes to canceling or voiding the envelope sent for DocuSign eSignature. Version 2.4.1 - March 2022 : New: This version adds functionality to upload the transient document and Anchor Tabs support for parallel document signing. Version 2.2.1 - December 2021 : * Fixed: Patch release of DocuSign Spoke for IntegrationHub. This version includes security-related changes and fixes the below issues: * Character limitation at email subject. * Method 'Look up Fields' not returning tabLabel and pageNumber for radio button. * Duplicate recipients created when same person is repeated twice in Serial Signing. {#store-integrationhub-rn-docusign__ul_fxd_zgj_wrb} {#store-integrationhub-rn-docusign__ul_atk_ygj_wrb} Version 2.2.0 - October 2021 : * New: * Actions now support multiple recipients and carbon copy recipients in one call. * Now support REST 2.1 inbound webhook event notification from DocuSign. * Added authentication configuration template for easier setup. * Added a sample inbound subflow to showcase how to build a workflow from DocuSign to ServiceNow. {#store-integrationhub-rn-docusign__ul_rxz_gn4_frb} {#store-integrationhub-rn-docusign__ul_qyz_fn4_frb} Version 2.1.0 - August 2021 : * New action: * Look up Fields action to get list of all fields in 1 action call. * Set field Values action to set all fields in 1 action call. * Reflect the latest actions above in Get and Set Values for Docusign PDF Template subflow to improve integration efficiency {#store-integrationhub-rn-docusign__ul_gb3_xrp_mqb} {#store-integrationhub-rn-docusign__ul_ln1_xrp_mqb} Version 2.0.3 - June 2021 : This is a patch release of DocuSign Spoke for IntegrationHub. This release includes a fix for cross-scope privilege to variables. Version 2.0.1 - April 2021 : This is a patch release with a couple of fixes for the Docusign Spoke Version 2.0.0 - November 2020 : * New: Actions and subflows * Changed: Updates to existing actions and subflows {#store-integrationhub-rn-docusign__ul_s5v_f5x_pnb} Version 1.2.2 - June 2020 : Patch release of DocuSign spoke for IntegrationHub. Version 1.2.1 - February 2020 : * New actions: * Get Documents In An Envelope * Get Recipients In An Envelope * Get List of Documents {#store-integrationhub-rn-docusign__ul_mym_4xv_rkb} * New features: * Real time update recipient signing status and the envelope status in the DocuSign spoke * Dynamic inputs to discover documents * Restrict access to accounts based on user roles and attributes {#store-integrationhub-rn-docusign__ul_jjw_wxv_rkb} {#store-integrationhub-rn-docusign__ul_ffq_jxv_rkb} Version 1.2.0 - November 2019 : Added new actions and features to the DocuSign Spoke New Actions: Get Documents In An Envelope Get Recipients In An Envelope Get List of Documents New Features Real time update recipient signing status and the envelope status in the DocuSign Spoke Dynamic inputs to discover documents Restrict access to accounts based on user roles and attributes Version 1.1.6 - August 2019 : Licensing patch for the DocuSign spoke on Integration Hub Version 1.1.4 - March 2019 : * Provides a robust solution for easily automating DocuSign for digital signatures * Send contracts, non-disclosure agreements, tax forms, or anything your company needs * Provides automation to send adhoc documents uploaded as an attachment for signature * Provides the ability to populate an existing template in DocuSign.