--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Microsoft Exchange Online Spoke release notes # Microsoft Exchange Online Spoke release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Microsoft Exchange Online Spoke release notes The Microsoft Exchange Online Spoke for ServiceNow IntegrationHub enables seamless integration between ServiceNow and Microsoft Exchange Online. It facilitates automated calendar and email management, allowing customers to set up meetings, send emails, and manage subscriptions efficiently. This bi-directional integration with Flow Designer supports notifications about meeting statuses and enhances collaboration capabilities within ServiceNow. Show full answer Show less Usage of this product requires a license for either IntegrationHub Professional or HR Service Delivery. For system requirements and compatibility details, customers should consult the application listing on the ServiceNow Store. ## Key Features and Enhancements * **Event Management Improvements:** Optional attachments for Event Lifecycle Management and Sync up Events subflows, start timezone tracking for all-day events, and a new "start timezone" column storing binary timezone data to improve scheduling accuracy across time zones. * **Flow and Performance Updates:** Webhook flows now support duplicate entries when subscriptions are done multiple times, and six flows have been prioritized as High to handle high-volume traffic. * **Room Lookup Enhancements:** Added Limit, Offset, and Max Rooms inputs to the Look up Rooms Stream action to refine room search capabilities. * **Security Enhancements:** Multiple releases have addressed security fixes and streamlined Access Control Lists (ACLs), ensuring compliance with AI Security Directive guidelines and protecting data access. * **Subscription and Notification Features:** Added functionality to notify administrators if Exchange Online subscription renewals fail unexpectedly. * **AI Agent Support:** Integration with Meeting Scheduler AI agents and addition of new AI agents to improve automation and scheduling intelligence. * **Calendar and Mailbox Management:** New actions to create, delete, enable, and look up mailboxes; improved support for recurring calendar events; and added support for online meeting links in event records. * **Bug Fixes and Usability:** Addressed date format issues, reservation time formatting, deletion of events, handling of deleted tables, and other defects that improve reliability and user experience. ## Practical Benefits for ServiceNow Customers * Automate and streamline meeting scheduling and email communications directly within ServiceNow workflows. * Enhance calendar event accuracy with robust timezone support, especially for all-day events. * Manage room reservations and subscriptions effectively with improved controls and lifecycle subflows. * Increase system security and compliance through updated ACLs and roles aligned with AI security guidelines. * Receive proactive notifications regarding subscription issues to maintain uninterrupted integration services. * Leverage AI agent enhancements to optimize scheduling and collaboration processes. ServiceNow customers can expect continuous improvements and fixes that increase the reliability, security, and functionality of their Microsoft Exchange Online integrations, enabling them to deliver seamless communication and scheduling experiences to their users. Version history for the Integration Hub Microsoft Exchange Online Spoke on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history {#store-integrationhub-rn-ms-exchange-online__section_ptf_mxf_ygb} Version 4.1.2 - October 2026 : * Fixed: * Attachments are made optional for Event Lifecycle Management \& Sync up Events subflows. * Timezone support for Organizer timezone in Sync up Events subflow * Webhook flow to support duplicate entries if subscription is done multiple times * Priority for 6 flows have been upgrade to High to support high volume traffic {#store-integrationhub-rn-ms-exchange-online__ul_dqm_4tt_rkc} {#store-integrationhub-rn-ms-exchange-online__ul_o4v_4tt_rkc} Version 3.15.2 - October 2026 : * Fixed: * Start timezone tracking for all-day events. The system now records the start timezone for all-day events, enabling more accurate scheduling and calendar management across time zones. * Attachments are made optional for Event Lifecycle Management \& Sync up Events subflows. * Timezone support for Organizer timezone in Sync up Events subflow * Webhook flow to support duplicate entries if subscription is done multiple times * Priority for 6 flows have been upgrade to High to support high volume traffic {#store-integrationhub-rn-ms-exchange-online__ul_fhz_ntt_rkc} Version 4.1.1 - September 2026 : * Added a new column "start timezone" on the exchange spoke events table, which would store binary format of the timezone for "all day" events. * Added Limit, Offset and Max Rooms input to Look up Rooms Stream action * Fixed: Reordered the last sync time updates in the Event Lifecycle Management subflow Version 4.0.3 - August 2026 : Fixed: Security enhancements Version 3.14.3 - August 2026 : Fixed: Security enhancements Version 4.0.2 - July 2026 : Fixed: Defect to handle 4.x release changes Version 3.14.2 - July 2026 : Fixed: Size limiting issue fixed Version 4.0.0 - June 2026 : Fixed: Streamline ACLs Version 3.14.1 - June 2026 : Fixed: Retrieve Reservation time format issue. Version 3.13.0 - March 2026 : New: Enhance the recurring spoke action to support all exchange options. Version 3.12.0 - November 2025 : New: Modifications to support Meeting scheduler AI agent, added 2 subflows, and modified 1 action. Version 3.11.0 - September 2025 : Added required ACLs or Roles as per the AI Security Directive guidelines. Version 3.10.0 - August 2025 : * Fixed: * 1. Microsoft Exchange Online Spoke AI Agents - March Release : Agents Renaming and Output transformation strategy set to None. * 2. "Look up Calendar Views Stream - with Parent Alias" data stream action was broken for different date/time formats at system level other than default date format. {#store-integrationhub-rn-ms-exchange-online__ul_igv_x12_yfc} {#store-integrationhub-rn-ms-exchange-online__ul_qb3_x12_yfc} Version 3.9.1 - May 2025 : Minor release with new AI agents.{#store-integrationhub-rn-ms-exchange-online__latest-store-integrationhub-rn-ms-exchange-online} {#store-integrationhub-rn-ms-exchange-online__latest-store-integrationhub-rn-ms-exchange-online} Version 3.8.0 - March 2025 : Minor release with new AI agents. Version 3.7.3 - December 2024 : Fixed: Date format support in Look up Calendar View Stream action. Version 3.7.2 - September 2024 : Fix for a deleted table that was getting referenced in flow. Version 3.7.1 - August 2024 : New: UI action on reservable sync configuration record and populating records. Version 3.6.5 - May 2024 : Security fix. Version 3.6.4 - February 2024 : Fixed for Start and End date for all day reservations are not set correctly in Events table. Version 3.6.3 - December 2023 : Fixed: Fix for Subflow "Delete Event Record" is randomly deleting other events. Version 3.6.1 - September 2023 : * Fixed: * To the Look up MailBox Flow action * The "sn_ex_online_spke.Microsoft Exchange Online Admin" is the only role which is required to access the 'sn_ex_online_spke_events' table Version 3.6.0 - August 2023 : Added feature to notify admin in case exchange online subscription renewal fails for unknown reasons. Version 3.5.1 - June 2023 : ATTENTION: Use of this product requires a license for either Integration Hub Professional or HR Service Delivery. ServiceNow, as the system of engagement, provides a one-stop-shop for customers to collaborate and communicate with their stakeholders more effectively. By using the Microsoft Exchange Online spoke, the ServiceNow application can now set up meetings and send emails to the customer's teammates or external parties easily. Combing with workflow automation in Flow Designer, this bi-directional integration can also notify the customers whether their meeting has been accepted or declined. When both ServiceNow and Microsoft Exchange Online do collaborations together, the possibilities are endless. Version 3.5.0 - May 2023 : * Added a new column to Events table to store the online meeting link * Fixed: Unable to delete events in spoke events table when override alias is enabled Version 3.4.0 - December 2022 : Added "Create or Update Subscriptions for Resources" sample subflow for manage subscription lifecycle Version 3.3.1 - September 2022 : Patch release of Microsoft Exchange Online Spoke for IntegrationHub. This version includes fixes to improve the installation performance of the spoke, intermittent issues (Error 429) in the flow for actions (Create Calendar Event, Create Subscriptions), and issues with Retry Policies. Version 3.3.0 - August 2022 : New: The minor release of Microsoft Exchange Online Spoke for IntegrationHub. This version adds the functionality to be able to make a reservation without blocking the outlook calendar. Version 3.2.3 - May 2022 : Changed: Patch release of Microsoft Exchange Online Spoke. This version increases the field length of Location column in sn_ex_online_spke_events table. Version 3.2.2 - April 2022 : New: Patch release for Microsoft Exchange Online Spoke. This version includes a missing dependency. Version 3.2.1 - February 2022 : Fixed: Fixed script to update field length for fields if the table already exists on the instance. Version 3.1.0 - December 2021 : * New: Minor release of Microsoft Exchange Online Spoke for IntegrationHub. This version adds 4 new actions - Create Mailbox, Delete Mailbox, Enable Mailbox, Look up Mailbox * Fixed: This version includes a fix for hardcoded secrets. {#store-integrationhub-rn-ms-exchange-online__ul_nbt_bdj_wrb} Version 3.0.0 - September 2021 : New: Functionality to look up Out of Office Settings Version 2.0.2 - July 2021 : Changed: Patch Release of Microsoft Exchange Online Spoke for IntegrationHub. This version includes fixes to missing error messages in mail management. Version 1.3.0 - March 2021 : Minor release of Microsoft Exchange Online spoke for IntegrationHub. This version adds a new action 'Send Mail'. Version 1.2.0 - December 2020 : Minor release of Microsoft Exchange Online spoke for IntegrationHub. This version adds functionality related to Look Up Calendar View. Version 1.1.1 - November 2020 : Minor release of Microsoft Exchange Online spoke for Integration Hub. Version 2.5.0 - October 2019 : Provides actions to automate calendar and mail management in Microsoft Exchange Online.