ServiceNow Otto in Conversational Spokes release notes

Release version: Store

Updated July 9, 2026

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Version history for the ServiceNow Otto® in Conversational Spokes on the ServiceNow Store.

Important:

For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.1.1 - July 2026: Rebranding from Now Assist to ServiceNow Otto
Version 1.0.0 - November 2024: Perform business actions through a conversational interface such as Now Assist. This feature creates a personalized and interactive experience to automate your business workflows by unlocking the conversational capability from Integration Hub Spoke Actions that are conversational.