---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Salesforce spoke release notes

# Salesforce spoke release notes {#ariaid-title1}

Release version: Store  
Updated October 8, 2026  
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## Summary of Salesforce spoke release notes

The Salesforce spoke for ServiceNow Integration Hub enables customers to access and manage data across various Salesforce objects such as Account, Contact, Case, Lead, Opportunity, Order, and User directly from their ServiceNow instance.
It supports integration with Salesforce API version v48.0 and is compatible with multiple ServiceNow platform releases.
This spoke facilitates seamless connectivity and data operations between ServiceNow and Salesforce environments.
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## Compatibility and Upgrade Notes

* Salesforce spoke V1 is certified on the New York release, while V1.2 supports Orlando and Paris releases.
* Direct upgrades from Salesforce spoke V1 to V1.2 are not supported; users must uninstall V1 before installing V1.2.
* For system requirements and family compatibility, customers should consult the application listing on the ServiceNow Store.

## Key Features and Enhancements by Version

* **OAuth Enhancements:** Added PCKE support (v2.6.2) and client credential OAuth grant type support for connection and credential alias (v2.4.0).
* **New Actions:** Added actions including Get Object Schema (v2.6.1), Check Service Cloud Feature (v2.3.4), Look up Document for Record (v2.1.1), and user license management actions (v2.3.0 series).
* **Security Improvements:** Enhanced security for out-of-the-box sample webhook (v2.5.1), security patch on non-glide ACLs (v2.5.0), and fixes addressing security vulnerabilities and validation (v2.3.3).
* **Bug Fixes:** Resolved issues such as payload truncation with % characters (v2.4.3), missing redirect URL auto-population (v2.4.2), ACL permissions fixes (v2.4.1), and maximum field length constraints on relationship fields (v2.2.0).
* **Action Modifications:** Deprecated and updated actions for improved usage and alignment with Salesforce portal configurations (v2.3.4, v2.3.2).

## Practical Benefits for ServiceNow Customers

Implementing the Salesforce spoke enables customers to:

* Streamline integration workflows between ServiceNow and Salesforce with native actions and improved OAuth support.
* Maintain secure and compliant data exchanges with ongoing security patches and fixes.
* Leverage new actions to extend functionality such as schema retrieval and enhanced license management.
* Resolve known platform compatibility and data handling issues through timely fixes.
* Ensure smooth upgrades by following prescribed uninstall/install procedures for major version changes.  
Version history for the Integration Hub
Salesforce Spoke on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Note:  
For users who have installed Salesforce spoke V1, you can't upgrade from Salesforce spoke V1 to Salesforce spoke V1.2 directly. To upgrade, you must uninstall Salesforce spoke V1 and then install Salesforce spoke V1.2.

Salesforce spoke V1 is certified on New York and Salesforce spoke V1.2 is certified on Orlando and Paris.

Version 2.6.2 - October 2026
:   Added PCKE support for OAuth authorization code grant type

Version 2.6.1 - September 2026
:   Added: Get Object Schema

Version 2.5.1 - August 2026
:   Enhanced security for OOTB sample webhook

Version 2.5.0 - June 2026
:   Security patch on non-glide ACLs

Version 2.4.3 - May 2026
:   Fixed: Post-ZP6HF1 platform version, payloads containing % are truncated for Create and Update Record actions, causing missing required fields and resulting in rejected requests by Salesforce

Version 2.4.2 - March 2026
:
    * Fixed:
      * Redirect URL is not auto-populated during the connection configuration.
      * KMF module access policy.
      {#store-integrationhub-rn-salesforce-v1.2__ul_xl2_kqw_l3c}

Version 2.4.1 - February 2026
:   Fixed: Missing OOB report_view ACLs for multiple tables

Version 2.4.0 - January 2026
:   Added support for client credential OAuth grant type for connection and credential alias.

Version 2.3.4 - November 2025
:
    * Create "Check Service Cloud Feature" action and deprecate existing "Check Service Cloud Feature (Metadata)" action
    * Mark "Look up SOQL Query" action as active by default
    {#store-integrationhub-rn-salesforce-v1.2__ul_z4r_xm2_dhc}

Version 2.3.3 - March 2025
:   Fixed a security bug and implemented additional validation checks to improve security.{#store-integrationhub-rn-salesforce-v1.2__latest-store-integrationhub-rn-salesforce-v1.2}
{#store-integrationhub-rn-salesforce-v1.2__latest-store-integrationhub-rn-salesforce-v1.2}

Version 2.3.2 - December 2024
:   Added a new action to conform with different Salesforce Portal's config settings.

Version 2.3.1 - November 2024
:   Fixed: Look up Permission Set License for Users Stream.Added: Remove Permission Set License from Users.

Version 2.3.0 - August 2024
:
    * New actions:
      * Look up users license stream
      * Look up users based entitlement stream
      {#store-integrationhub-rn-salesforce-v1.2__ul_wxs_vth_ccc}
    * Modified existing actions: Look up users

Version 2.2.1 - October 2023
:   Fixed: 'licensable' field set to be true in plugin.xml.

Version 2.2.0 - September 2023
:
    * Fixed:
      * 'Get Related Records' Flow Action, the maximum field length on the 'Relationship' field is 40 characters limiting Relationships from Salesforce
      * Unable to update Order record in Salesforce
      * Changing all the metadata actions from active true to false and changing name to the standard name
      {#store-integrationhub-rn-salesforce-v1.2__ul_psq_yw1_qyb}

Version 2.1.4 - August 2022
:   Fixed: Patch version of Salesforce Spoke. This version includes a fix to fetch permission set licenses.

Version 2.1.3 - February 2022
:   Changed: Patch release of Salesforce Spoke for IntegrationHub. This version includes a KMF fix and changes to Action names and descriptions.

Version 2.1.1 - December 2021
:   New: Added the Look up Document for Record action.

Version 1.0.0 - October 2020
:
    * Access and manage data in the Account, Contact, Case, Lead, Opportunity, Order, User, and almost any other objects of your Salesforce instance from the ServiceNow instance.
    * This spoke was built for the Salesforce API version v48.0, but may be compatible with earlier and later versions.


