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sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes

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ft:publication_title :

    - Store Version History Release Notes

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# Collaborative Work Management - Advanced release notes

# Collaborative Work Management - Advanced release notes {#ariaid-title1}

* Release version: Store
* 
* Updated August 6, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Version history for the ServiceNow®
Collaborative Work Management - Advanced application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 2.0.9 - August 2026
:
    * New
      * SPM's Project Workspace now has an integration with Collaborative Work Management
        1. Team Members can create new CWM tasks/stories under an assigned project task
        2. Users can move or break a CWM task's connection to a different project task
        3. Project Managers will see CWM tasks/stories connected to their project tasks directly inline in the Planning page of the Project in Project Workspace.
        4. Team Members in CWM see their connected project and project tasks as columns in CWM list view, and in "My Work"
    * Changed
      * Relationships for any task types can added now using Task number/id instead of just Task description.
      * Now Assist is now ServiceNow Otto

Version 2.0.8 - August 2026
:
    * New
      * SPM's Project Workspace now has an integration with Collaborative Work Management
        1. Team Members can create new CWM tasks/stories under an assigned project task
        2. Users can move or break a CWM task's connection to a different project task
        3. Project Managers will see CWM tasks/stories connected to their project tasks directly inline in the Planning page of the Project in Project Workspace.
        4. Team Members in CWM see their connected project and project tasks as columns in CWM list view, and in "My Work"
    * Changed
      * Relationships for any task types can added now using Task number/id instead of just Task description.
      * Now Assist is now ServiceNow Otto

Version 2.0.5 - July 2026

:   New

    None

    Changed

    None

    Fixed

    Minor fixes

    Removed

    None

Version 2.0.3 - June 2026
:
    * New:
      * Team Member Role for SPM Project Workspace - Enables team members to access CWM and manage project tasks. Users can perform CRUD operations on project tasks, demand, and idea tables, and have calendar access. Role assignments and permissions are managed to enhance collaboration within the workspace.
      * AI-powered import of Tasks and Stories into CWM Boards from spreadsheets, documents, and images using Now Assist.
      * Inline comments in Docs to collaborate on specific text in a document through threaded discussions. Mention colleagues with @ to notify them directly, and receive email notifications when a comment is added, a reply is posted, or you are @-mentioned in a Doc.

Version 1.0.1 - April 2026
:
    * New: Introduced a new application based on the product tier changes
    * Removed: No components or dependent application removed

Version 1.0.0 - April 2026
:
    * Collaborative Work Management helps organizations break down silos and accelerate outcomes by uniting teams, tasks, and tools on a single AI-powered platform.
    * Using collaborative Spaces, cross-functional teams can plan and execute work in one place, while Boards that provide Kanban, Gantt, List and Sprint planning views enable flexible task management. Connected Work brings tasks from across ServiceNow apps into a unified view, improving visibility and reducing context switching. Board-level automations eliminate repetitive actions like notifications and task reassignment, empowering teams to focus on strategic priorities. Real-time collaborative Docs and reusable templates streamline documentation and standardize processes. By integrating seamlessly with Strategic Portfolio Management and Enterprise Agile Planning, CWM aligns day-to-day work with business goals, driving transparency and accountability.
    * CWM allows you to draft content from scratch in Docs using open prompts, generating professional-quality text instantly without switching to external AI tools. In addition, you can still summarize, elaborate, and shorten existing content, while also automatically generating clear, actionable CWM tasks for your Boards. If your teams work on Agile Stories, use Now Assist for generating acceptance criteria for the story.
    * Together, these intelligent skills help teams save time, reduce manual effort, and drive better outcomes. Whether you're creating new content, reviewing documents, or preparing project plans, Now Assist keeps you informed, aligned, and efficient.