--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # ServiceNow Otto for Enterprise Architecture (EA) release notes # ServiceNow Otto for Enterprise Architecture (EA) release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Version history for the ServiceNow Otto for Enterprise Architecture (EA) application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 7.6.1 - October 2026 : * New: * Analyze how configuration items, such as databases, servers, and storage devices, affect application services, business applications, and business capabilities by using the Enterprise Architecture query agent. * Added support for Gemma 4, a ServiceNow-hosted open-weight model available through Now LLM Service, for ServiceNow Otto for Enterprise Architecture skills. {#store-itbm-rn-now-assist-ea__ul_bvb_txd_tkc} Version 7.6.0 - October 2026 (Zurich) : * New: * Analyze how configuration items, such as databases, servers, and storage devices, affect application services, business applications, and business capabilities by using the Enterprise Architecture query agent. * Added support for Gemma 4, a ServiceNow-hosted open-weight model available through Now LLM Service, for ServiceNow Otto for Enterprise Architecture skills. {#store-itbm-rn-now-assist-ea__ul_qy5_sxd_tkc} Version 7.5.2 - August 2026 : * New: Added support for linked text in Enterprise Architecture query agent responses. Selecting a linked record opens that record directly in Enterprise Architecture Workspace. * Changed: Rebranded Now Assist to ServiceNow Otto. The product name Now Assist for Enterprise Architecture is updated to ServiceNow Otto for Enterprise Architecture as part of the rebranding initiative. {#store-itbm-rn-now-assist-ea__ul_qmt_xv5_bkc} Version 7.5.1 - August 2026 (Zurich) : * New: Added support for linked text in Enterprise Architecture query agent responses. Selecting a linked record opens that record directly in Enterprise Architecture Workspace. * Changed: Rebranded Now Assist to ServiceNow Otto. The product name Now Assist for Enterprise Architecture is updated to ServiceNow Otto for Enterprise Architecture as part of the rebranding initiative. {#store-itbm-rn-now-assist-ea__ul_j1l_npc_ckc} Version 7.4.1 - July 2026 (Australia) : * New: * Default AI model provider for the Now Assist for Enterprise Architecture skills changed from Now LLM to Azure Open AI * Added support for third-party AI models: GPT-5.4 mini and Gemini 3.5 Flash * Changed: The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. Version 7.4.0 - July 2026 : * New: * Default AI model provider for the Now Assist for Enterprise Architecture skills changed from Now LLM to Azure Open AI * Added support for third-party AI models: GPT-5.4 mini and Gemini 3.5 Flash * Use the Enterprise Architecture query agent to ask natural language questions about your enterprise architecture portfolio. The agent supports multi-condition queries, quarterly trend comparisons, and impact analysis for scenarios such as application decommissioning, and suggests related questions after answering. * Generate a business process map (BPM) diagram in the Enterprise Modeling \& Visualization by uploading an image of an existing process diagram. * Changed: The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. Version 7.3.1 - June 2026 : * New: * Use the Enterprise Architecture query agent to ask natural language questions about your enterprise architecture portfolio. The agent supports multi-condition queries, quarterly trend comparisons, and impact analysis for scenarios such as application decommissioning, and suggests related questions after answering. * Generate a business process map (BPM) diagram in the Enterprise Modeling \& Visualization by uploading an image of an existing process diagram. {#store-itbm-rn-now-assist-ea__ul_qvj_13w_ljc} Version 7.1.0 - March 2026 : * New: Added support for AI Data Explorer and Query Generation skills to enable natural language querying and analysis of Enterprise Architecture Workspace dashboard widgets. * Changed: * Business application insights are now context-aware, automatically including relevant information from the source page from where you are generating insights. * Diagram change analysis now allows comparison between any two diagram versions, not just adjacent versions. {#store-itbm-rn-now-assist-ea__ul_fz2_tyz_m3c} Version 7.0.3 - January 2026 : Fixed: Enhanced AI Skill Stability - Improved the reliability of AI-powered features to ensure a smoother experience. Version 7.0.1 - December 2025 : * New: * Added the diagram change analysis Now Assist skill to compare different versions of a diagram and summarize the changes * Added the refine text Now Assist skill that helps to elaborate or shorten the text context of a record field {#store-itbm-rn-now-assist-ea__ul_vkx_ldz_mhc} * Changed: * View the business application source fields on the skills configuration page, based on which the business application insights are generated * Role restrictions added to default roles associated with all Now Assist for EA skills. {#store-itbm-rn-now-assist-ea__ul_hsm_mdz_mhc} Version 6.0.1 - October 2025 : Changed: Updated LLM prompts for ADR Doc Summarization and Actions skill. {#store-itbm-rn-now-assist-ea__latest-store-itbm-rn-now-assist-ea} {#store-itbm-rn-now-assist-ea__latest-store-itbm-rn-now-assist-ea} Version 1.1.2 - October 2025 : New: * Implemented security in Now Assist AI agents with access control lists (ACLs). Changed: * Updated LLM prompts for ADR Doc Summarization and Actions skill. Fixed: * Issue in fetching the related records for a business application, while creating a diagram using the Generate enterprise architecture diagram agent. Version 6.0.0 - September 2025 : * New: * Generate insights for business applications using the Now Assist skill, Business Application Insights * Refine Architectural Decision Record (ADR) summaries by providing prompts to generate more targeted, relevant, and actionable summaries {#store-itbm-rn-now-assist-ea__ul_x5c_dm5_ngc} Version 3.0.0 - August 2025 (Yokohama) : * New: * Support for third-party small or large language model with any Now Assist for Enterprise Architecture (EA) skill or AI agent. The supported LLMs are: * Google Gemini * AWS Claude * Azure OpenAI {#store-itbm-rn-now-assist-ea__ul_pmh_b45_bgc} {#store-itbm-rn-now-assist-ea__ul_czd_b45_bgc} Version 1.1.1 - June 2025 (Xanadu) : New: Support for Now LLM. Version 1.4.0 - May 2025 : New: Support for Now LLM. Version 1.1.0 - March 2025 : Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrammer AI agent. Version 1.0.0 - February 2025 : Now Assist for Enterprise Architecture (EA) drives customer value faster by utilizing the power of Generative AI (GenAI) to summarize, shorten, or elaborate architectural decision records (ADR) in the Enterprise Architecture Workspace.