AI Search Admin Console release notes

  • Release version: Store
  • Updated June 11, 2026
  • 6 minutes to read

    • Version history for the AI Search Admin Console application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 9.0.5 - June 2026
    • New:
      • Added support for auto-enabling hybrid search using the hybrid search attribute, with status visibility surfaced on the AI Search Admin Console home page.
      • Added buttons and links to open the Now Assist Panel (NAP) for agentic search configuration directly from the Admin Console.
      • Integrated the Search Status Page into the AI Search Admin Console for centralized visibility into search health.
      • Embedded Clear Indexing Status functionality within the Admin Console.
      • Added support for multi-modal captioning per indexed source, configurable through the Knowledge table advanced configuration settings.
      • Added the ability to enable or disable multi-modal search (MMS) via search properties.
      • Updated AI skills to use the latest available models.
      • Migrated AI skills from GAIC to Mosaic, including an impact study for out-of-the-box skill migration.
    • Fixed:
      • Fixed a permissions error ("You do not have permissions to edit assistants in this domain.") that appeared when creating assistants from the AI Search Admin Console.
      • Security fixes.
      • Resolved multiple hard-coded strings as part of an internationalization review to improve localization support.
      • Fixed an issue where table retry was unavailable due to Virtual Agent topics not being published.
      • Fixed an issue where AI Search Internal Agent observations were not being correctly handled for the Now LLM Model integration.
      • Fixed an issue preventing child tables in non-global scope from being added to an indexed source.
      • Fixed accessibility issues on the AI Search Admin Console App Configuration main page.
      • Fixed an issue where the AI Search Adoption Blueprints page was inaccessible to admin users in maint-only mode.
    Version 8.0.4 - May 2026 (Zurich, Australia)
    • Fixed:
      • Fixed an ASCII \n character in the script editor that was triggering false positive internationalization (i18n) warnings.
      • Fixed an issue where AI Search Internal Agent observations were not being correctly handled for Claude and Gemini integrations.
      • Fixed incorrect documentation links from the production environment that were pointing to pre-release content with inaccurate information.
      • Fixed a keyboard navigation issue on the AI Search Admin Console home page where right/left arrow keys could only advance one tab at a time before focus shifted to the top of the page.
      • Fixed an issue where semantic index entries in search sources with hybrid search enabled did not navigate to the correct table.
      • Fixed missing semantic ingestion embedding stats on the AI Search Admin Console.
      • Security fixes.
    Version 8.0.3 - April 2026
    • New: AI Agent: AI Search Internal Sources – Implementation and Configuration Agent
    • Fixed:
      • Filters on the Applications tab of the Admin Console that returned blank lists in error.
      • Page title on the Application tab of the AI Search Admin Console that did not include the name of the application being configured.
      • Unidentified main page headings in the AI Search Admin application configuration page.
      • Incorrect focus order for the Configure application button relative to application information on the Applications page.
      • Hybrid search toggle appearing even when semantic search was not installed.
      • Multiple issues with the AI Search Internal Agent when using Azure OpenAI.
      • Issues uncovered during end-to-end testing of the AI Search Agent.
      • Frequent instance logouts when configuring AI Search for tables with child tables.
      • GlideRecordSecure ACL security warning flagged in the release readiness report.
      • Broken link to AI Search documentation from the Search Admin Console.
      • Localization (L10N) warnings.
      • AI Search certification failure caused by query generation tool files not scoped under the AIS assist conditional.
    Version 7.1.2 - March 2026
    • Fixed:
      • An issue where multiple H1 headings were present when configuring a new profile.
      • An issue where a button was announced as unavailable to screen readers when adding search sources.
      • An issue where the Advanced Configuration element had an incorrect button role.
      • An issue where multiple elements on the Admin page were truncated when text was resized.
      • An issue where Index Sources, Configuration, and Semantic Index terms were not translated correctly.
      • An issue where some ingestion statistics were missing for semantic indexing.
      • Unlabeled buttons used for configuring search.
      • Missing heading labels on the Search Profile page.
      • A broken link to “Turn off AI Search” on the Now Assist for Playbook Recommendations panel.
      • Application navigation that did not reflect re‑mappings introduced when Now Assist was enabled for a portal.
      • An issue where a semantic fields warning message briefly appeared when hybrid search was enabled.
      • An issue where the "Hybrid search" toggle was only available for portals instead of all search applications on the Application Configuration page.
      • An incorrect success message shown when Result Improvement Rules were disabled.
      • An incorrect translation for the "ais_retention_policy label" field.
      • Missing descriptive labels for the “Create New” and “Select Existing” buttons on the App Configuration page.
      • An issue where the “Indexed documents by month” widget did not display data on the AI Search Admin Home page.
      • An issue where selected tabs were not announced as selected for the Home, Applications, and Shared Configurations tabs.
    Version 7.1.1 - February 2026
    • Fixed:
      • Hybrid search toggle should be available for all search applications for Now Assist customers
      • Corrected incorrect trigger condition for Search Personalization
      • Automatically link newly created Search Sources
      • After Hybrid Search is toggled in an application - an error message is displayed stating the source lacks semantic fields (when the semantic fields are actually present)
    Version 7.0.6 - December 2025
    • New:
      • Support for enabling Now Assist Multi-Content Response genius results for global search and workspaces
      • Support for enabling hybrid search for service portals
      • Support for enabling search personalization in a single click
    • Fixed:
      • Applications - Genius Results Configuration: Now Assist multi-content Q&A (Recommended) section loads after the rest of the page
      • Display status as "Re-index is needed for configuration change to take effect" when new semantic configs are added to an index source
      • The application tab has several elements that are truncated for reflow users
      • Change Result Card modal lacks heading
      • Continue Button functionality is not working
      • Coral Theme refresh button misaligned
      • Delete button is getting enabled while selecting and un-selecting all records in section
      • Null value briefly appears while records are loading into some pages
      • Suppress indexing required messages for external connectors
      • Multiple translation issues
    Version 6.1.3 - September 2025
    • Fixed a number of bugs:
      • GR created through admin console doesn't have order in the list form
      • Numerous translations
      • Search Application Configuration - Create new button position is not aligned correctly
      • Remove indexing option for external indexed sources in admin console
      • App not found/Link to Null error
      • Migrate admin acls to a more granular role for ai-search-admin
    Version 6.0.4 - August 2025
    • AIS Admin can configure facets to be sorted by count or name (alphabetically)
    • AIS Admin can configure the number of collapsible attachments per search result
    • AI Search Admin landing page shows 4 search applications instead of 3
    • Adjust AIS Admin Console to reflect the removal of tabs from search applications
    • "Manage your search data" alert on AI Search Admin landing page
    Version 5.0.10 - May 2025
    • Configure synthesized Genius Results in portals
    • Support test indexing for indexed source
    • Improve UX for indexed source status overview
    Version 4.1.12 - February 2025
    • New:
      • Create and manage indexed source from "shared configuration"
      • Support custom semantic index creation for RAG developers in Now Assist
    Version 3.1.4 - November 2024
    • New:
      • Configure result card interface from AI Search admin console: new UX to create and manage EVAM configurations
      • Update Default Columns in Search Source: Allow excluding search sources from standard search or Genius Results