Screen Summarization release notes

  • Release version: Store
  • Updated April 9, 2026
  • 1 minute to read
  • Version history for the ServiceNow® Screen Summarization application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 1.0.10 - April 2026
    • Screen summarization brings AI-powered comprehension to your ServiceNow workspace. With a single shortcut, agents get a plain-language summary of what's on their screen — whether that's a full page or a specific section — so they can quickly orient, act, and move on.
    • Designed for accessibility and speed, screen summarization reduces the cognitive load of navigating dense workspace views. It's especially valuable for users who rely on assistive tools, work under time pressure, or are new to a workspace and need immediate context without manually parsing every widget and data card.