--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Service Graph Connector for Observability - Dynatrace release notes # Service Graph Connector for Observability - Dynatrace release notes {#ariaid-title1} * Release version: Store * * Updated June 11, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Version history for the Service Graph Connector for Observability - Dynatrace application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 1.15.0 - June 2026 : * Changed: * Enhanced CMDB data quality with richer host attributes, such as MAC address, serial number, manufacturer, model, CPU, OS version, and virtualization flag, improving reconciliation and reducing duplicates. * Standardized process naming for MSSQL, NGINX, WebSphere, and Apache for better reconciliation with Application CIs discovered from other sources. * Introduced a new extensibility framework for enriching process metadata from Dynatrace. Enriched the data populated for WebSphere CIs with cell and node values. * Fixed duplicate Application CIs on Windows via path normalization. * Added AWS RDS Cloud Database and Service relationships. * Renamed the connector to Dynatrace Classic in the SGC Central Create Connection UI. Version 1.14.1 - March 2026 : * Changed: * Updated the logic for the normalization of process paths, parameters, and command-line argument values for Windows processes to be with consistent with the processing logic for Linux processes. * Established VM-to-server relationships for Azure VMs. * Added unique environment values to the service name to prevent service record flapping. * Added support for classifying Solaris servers. Version 1.13.1 - September 2025 : * Fixed: * Addressed errors caused by payloads larger than 32 MB. * Added missing tags for Kubernetes data. * Bug fixes and other minor improvements. Version 1.13.0 - August 2025 : * New: * Added support for setting up OAuth connection for Grail-enabled tenant from SGC Central for logs and metrics ingestion. * Added support for ingestion of Custom Application from Dynatrace. * Additional mapping for Docker Images with the inclusion of Name, Image ID, and Image Digest information. * Added relationships between Docker Image and Docker Container, and Docker Container and Host. {#store-platcap-rn-service-graph-connector-dynatrace__ul_wnr_3j4_zfc} * Changed: * Prior to this release, all service types, except DATABASE_SERVICE, are mapped to cmdb_ci_service_calculated. DATABASE_SERVICE is mapped to Database Instance. Beginning with the v1.13 release, all service types are mapped to cmdb_ci_service_calculated. * The install status of the Docker Container is now determined based on the value of the properties.containerStatus.state field in the incoming payload. * Updated the AWS EC2 instance mapping to use the host entityId to ensure accurate relationship creation with the Host CI from the SGO-Dynatrace Hosts data source, thereby avoiding duplicate Host CI insertion. {#store-platcap-rn-service-graph-connector-dynatrace__ul_mjh_3j4_zfc} Version 1.12.0 - May 2025 : * New: * Support for setting up and monitoring connections using SGC Central. * New property (sn_dynatrace_integ.saveRESTResponseAsAttachment) to save the response from Dynatrace as an attachment with a .json extension. * Optimized REST API calls for efficient data retrieval. * Support for discovering new cloud elements: * Azure: Scale sets VM, CosmosDB, RDS, SQL Server, Function App. * AWS: S3 Bucket, DynamoDB, RDS, Lambda Functions. {#store-platcap-rn-service-graph-connector-dynatrace__ul_q4k_j2c_1fc} {#store-platcap-rn-service-graph-connector-dynatrace__ul_ynk_j2c_1fc} * Fixed: PRB1843990: Issue with importing Kubernetes data and other entities with a larger payload. {#store-platcap-rn-service-graph-connector-dynatrace__latest-store-platcap-rn-service-graph-connector-dynatrace} {#store-platcap-rn-service-graph-connector-dynatrace__latest-store-platcap-rn-service-graph-connector-dynatrace} Version 1.11.0 - December 2024 : * New: * Added a property (sn_dynatrace_integ.createUnmatchedApplicationCIs) to insert unclassified applications into the cmdb_ci_appl table. * Added ability to discover new cloud elements: * Azure: Service Account, Data Center, Virtual Machine, Load Balancer, Storage Account * AWS: Service Account, Data Center, EC2, Load Balancer {#store-platcap-rn-service-graph-connector-dynatrace__ul_hlb_d1q_4dc} * Added ability to discover new Kubernetes elements: * Namespace * Node * Pod * Container * Services {#store-platcap-rn-service-graph-connector-dynatrace__ul_ilb_d1q_4dc} {#store-platcap-rn-service-graph-connector-dynatrace__ul_qkb_d1q_4dc} Version 1.10.0 - August 2024 : * New: * Implemented application classification into the proper configuration management database (CMDB) class. * Added discovery capabilities to include Kubernetes clusters, nodes, namespaces, pods, Docker containers, and services. {#store-platcap-rn-service-graph-connector-dynatrace__ul_j2j_nnh_ccc} Version 1.9.0 - March 2024 : * New: Adopt new V2 APIs of Dynatrace. * Fixed: * Fixed impact calculation getting executed multiple times for the same Service * Menus intended for admin users in the application navigator will no longer appear for non-admin users {#store-platcap-rn-service-graph-connector-dynatrace__ul_mft_ndb_t1c} {#store-platcap-rn-service-graph-connector-dynatrace__ul_b3x_mdb_t1c} Version 1.8.0 - September 2023 : * New: Support for the common connection framework * Fixed: * Added the connectionAliasSysId parameter in the flow designer actions * Fixed the relationship between the process group and calculated services * Mapped the correct source native key (SNK) in the class mapping for Configuration Item 2 - To Service * Populated Metric data in a multi-instance setup * The Impact Rule \[em_impact_rule\] will not be created if it doesn't exist in the service {#store-platcap-rn-service-graph-connector-dynatrace__ul_hw3_pdb_t1c} Version 1.7.1 - March 2023 : Fixed: Update the library path. Version 1.6.7 - August 2022 : * New: * Add support for multi-instance * Add property to conditionally bring in running processes * Allow adding events with no matching CI * Fixed: * Invalid groups have been created that start with "-APPLICATION". * Problem Notification setup displays an error. {#store-platcap-rn-service-graph-connector-dynatrace__ul_drt_fm1_h5b} {#store-platcap-rn-service-graph-connector-dynatrace__ul_izz_dm1_h5b} Version 1.4.0 - May 2022 : Changed: Move the left navigation items of Dynatrace to the Integration Commons Service Graph Connectors navigation menu. Version 1.3.0 - November 2021 : Changed: Removed the dependency on Observability Commons. This allows customers without Event Management to install and use this integration without the event ingestion feature. Version 1.2.1 - September 2021 : * The Service Graph Connector for Observability - Dynatrace imports the following type of data from Dynatrace to ServiceNow CMDB: * Hosts * Processes * Services * Applications {#store-platcap-rn-service-graph-connector-dynatrace__ul_rzq_jzj_wqb} * A Service Map is created using the relationship between various applications, application services and infrastructure elements. {#store-platcap-rn-service-graph-connector-dynatrace__ul_ixf_lzj_wqb}