Service Graph Connector for Meraki release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read

    • Version history for the ServiceNow® Service Graph Connector for Meraki application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 2.9.0 - July 2026
    • This release improves device data accuracy, adds flexibility for custom attribute mapping, and introduces batch processing controls for large-scale deployments.
      • What's new
        • Custom attribute mapping — Operators can define how Meraki device attributes map into TSOM without modifying core connector code. Customizations are upgrade-safe and compatible with existing workflows. Part of a coordinated rollout across Fortinet and VeloCloud connectors.
        • Orchestrator URL in device records — The Meraki Orchestrator URL is now surfaced in device metadata, enabling direct navigation from TSOM records to the Meraki dashboard for faster troubleshooting and audit tracing.
        • Accurate network identification — Network keys and display names now align with Meraki's official network taxonomy, reducing discrepancies between TSOM and actual network configurations.
      • Issues fixed
        • Configurable batch size for large environments — A hardcoded discovery sync batch limit that caused timeouts in deployments exceeding 500 devices has been replaced with an administrator-configurable system property.
        • Localization strings updated.
    Version 2.4.1 - June 2026
    • New:
      • Adds license expiration date tracking for co-term organizations
      • Adds a device inventory field: claimed at date
    • Fixed:
      • Fixes site import reliability — corrects address default value
      • Fixes organization data handling with a null org_id guard
    • Changed: Updates localization strings
    Version 2.2.0 - May 2026
    Updates in this release improve the accuracy and consistency of Meraki Discovery performance test results. The application has been renamed to Service Graph Connector for Meraki Telco SD-WAN to better reflect its purpose and scope.
    Version 2.1.0 - April 2026
    • What's Changed:
      • Automated ETL duplication for connectors: Connector apps previously required manual copying of ETL definitions from TSOM Core on install or upgrade. This is now fully automated — connectors self-update their ETL configuration without any manual steps.
      • Improved resilience for connectors: Connectors now handle missing or null values returned by vendor APIs more gracefully. Instead of failing on incomplete API responses, connectors apply sensible defaults and continue processing, improving data reliability in CMDB and reducing connector errors.
    Version 2.0.0 - March 2026
    Service Graph Connector for Cisco Meraki release notes.
    Version 1.1.3 - February 2026
    This application contains connectors for Cisco Meraki discovery, alerts, and performance data collection. These connectors integrate with Cisco Meraki systems to enable real-time monitoring, automated alerting, and performance analysis.