--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Workflow Studio release notes # Workflow Studio release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Workflow Studio release notes Workflow Studio is a comprehensive application available on the ServiceNow Store that centralizes workflow automation development. It enables developers to create and manage playbooks, flows, actions, spokes, and decisions within a unified interface. The release notes detail version history from early 2024 through late 2026, highlighting new features, branding updates, performance improvements, and defect fixes. Show full answer Show less ## Key Features and Enhancements * **AI Integration and User Assistance:** Introduction of guided user journeys and interactive assistance to help users build appropriate workflows effectively. Now Assist was rebranded to Otto, ServiceNow's AI companion, improving flow creation including the ability to create flows from text directions. * **Access Control:** Addition of the `flowadmin` role to enable granular access management to Workflow Studio modules and UI. * **User Interface Improvements:** Support for theme switching between light and dark modes, zoom support up to 400% for better accessibility, and various cosmetic UI enhancements. * **Conversation Compatibility:** New tabs displaying conversational compatible and enabled actions and subflows, facilitating integration with conversational interfaces. * **Performance and Stability:** Multiple releases focused on improving memory performance, loading speeds, and fixing accessibility and UI bugs to ensure a smoother user experience. * **Workflow Object Management:** Addition of "plus" buttons and custom category creation to streamline the creation and organization of workflow items. ## Key Outcomes for ServiceNow Customers * Centralized and efficient workflow automation development with enhanced user guidance and AI-powered assistance, reducing the complexity of building workflows. * Improved user experience through UI enhancements such as theme switching and zoom capabilities, supporting diverse user preferences and accessibility needs. * Enhanced security and role-based access control to safeguard workflow management and enable tailored user permissions. * Integration readiness with conversational interfaces, enabling workflows to be easily adapted for AI-driven interactions. * Ongoing performance optimizations and bug fixes that ensure reliable and scalable operation of Workflow Studio within the ServiceNow platform. Version history for the Workflow Studio application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 30.0.8 - October 2026 : Fixed: This release contains multiple defect fixes. Version 30.0.7 - September 2026 (Brazil) : Changed: Branding changes from Now Assist to Otto, the new ServiceNow AI companion. Version 29.2.2 - August 2026 (Australia) : Changed: Branding changes from Now Assist to Otto, the new ServiceNow AI companion. Version 28.4.4 - August 2026 (Zurich) : Changed: Branding changes from Now Assist to Otto, the new ServiceNow AI companion. Version 28.4.1 - May 2026 (Zurich) : Changed: Support for triggers as a service. Version 29.1.1 - April 2026 (Australia) : Changed: Updated version number. No major changes this release Version 29.0.5 - March 2026 : New: Support flow_admin role for more granular access to Workflow Studio modules and UI. Version 28.3.3 - March 2026 (Zurich) : Changed: There are no major changes in this release. Version 27.4.2 - January 2026 : * New: Improve memory performance for flow generation local storage * Fixed: Fixed Custom schema Ui issues in Playbooks Version 28.2.3 - December 2025 (Zurich) : New: Support for the theme switcher that allows switching between light and dark themes. Version 28.1.4 - September 2025 (Zurich) : New: Support for generation of subflow inputs and outputs. Version 28.0.2 - August 2025 (Zurich) : New: Introduced a guided user journey in Workflow Studio to help users build the appropriate workflows by providing interactive assistance, tool descriptions, and decision-making support. Version 27.3.2 - August 2025 (Yokohama) : Create a flow from text directions by using Now Assist. Version 27.2.3 - May 2025 (Yokohama) : * New: * Implemented a guided user journey in ServiceNow Workflow Studio to help users build the appropriate workflows by providing interactive assistance, tool descriptions, and decision-making support * Added dark theme support {#store-platcap-rn-workflow-studio__ul_kkq_cr3_cfc} * Fixed: Accessibility issues Version 27.1.4 - February 2025 (Yokohama) : * New: * Support 200% and 400% zoom for operations and integrations tabs * Support 400% zoom for homepage * Fixed: * Expand/Collapse functionality issues in Operations tab * Flow not generated when additional property "Run with roles" is used * Generate flow with Now Assist not enabled until clicking on try example. {#store-platcap-rn-workflow-studio__latest-store-platcap-rn-workflow-studio} {#store-platcap-rn-workflow-studio__latest-store-platcap-rn-workflow-studio} Version 26.3.1 - February 2025 (Xanadu) : * New: * Show all conversational compatible actions and subflows in a new tab. These actions and subflows can be configured to be available in conversational interfaces. * Show all conversational enabled actions and subflows in a new tab. These actions and subflows have been configured for one or more conversational interfaces. * Fixed: * Fixed showing the same record on both the Conversational Compatible and Conversational Enabled tabs. * Fixed not displaying the Description field. * Fixed hash tag functionality not working when AI Search is installed before an upgrade. Version 25.2.7 - January 2025 (Washington DC) : Fixed: Add new patch for PAD DEP Version. There is no new Workflow Studio functionality being shipped in this patch. Version 26.2.6 - November 2024 (Xanadu) : * New: Performance improvements * Changed: Cosmetic UI changes * Fixed: Accessibility issues fixes Version 26.1.3 - August 2024 (Xanadu) : * New: * Add + button in tabs to create new assets in Workflow Studio * Create custom categories for your workflow items * Open Flow operations in Workflow Studio * Show banner if new store versions available for Workflow Studio and its dependent builders * Changed: Updated dashboards for flows and playbooks Version 25.2.5 - June 2024 : Add new patch for decision builder. There is no new Workflow Studio functionality being shipped in this patch. Version 25.2.4 - May 2024 : * New: * Added plus button in tabs to create new workflow objects. * Added information banner to show when new Store app versions are available. * Fixed: * Open Flow operations in Workflow Studio * Performance improvements Version 25.1.3 - March 2024 : Fixed: Improved performance. Version 25.1.1 - February 2024 : Workflow Studio is a single place for all things worklfow automation. Developers can create playbooks, flows, actions, spokes, and decisions using Workflow Studio.