Workflow Studio release notes

  • Release version: Store
  • Updated May 5, 2026
  • 2 minutes to read
  • Version history for the Workflow Studio application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 28.4.1 - May 2026 (Zurich)
    Changed: Support for triggers as a service.
    Version 29.1.1 - April 2026 (Australia)
    Changed: Updated version number. No major changes this release
    Version 29.0.5 - March 2026
    New: Support flow_admin role for more granular access to Workflow Studio modules and UI.
    Version 28.3.3 - March 2026 (Zurich)
    Changed: There are no major changes in this release.
    Version 27.4.2 - January 2026
    • New: Improve memory performance for flow generation local storage
    • Fixed: Fixed Custom schema Ui issues in Playbooks
    Version 28.2.3 - December 2025 (Zurich)
    New: Support for the theme switcher that allows switching between light and dark themes.
    Version 28.1.4 - September 2025 (Zurich)
    New: Support for generation of subflow inputs and outputs.
    Version 28.0.2 - August 2025 (Zurich)
    New: Introduced a guided user journey in Workflow Studio to help users build the appropriate workflows by providing interactive assistance, tool descriptions, and decision-making support.
    Version 27.3.2 - August 2025 (Yokohama)
    Create a flow from text directions by using Now Assist.
    Version 27.2.3 - May 2025 (Yokohama)
    • New:
      • Implemented a guided user journey in ServiceNow Workflow Studio to help users build the appropriate workflows by providing interactive assistance, tool descriptions, and decision-making support
      • Added dark theme support
    • Fixed: Accessibility issues
    Version 27.1.4 - February 2025 (Yokohama)
    • New:
      • Support 200% and 400% zoom for operations and integrations tabs
      • Support 400% zoom for homepage
    • Fixed:
      • Expand/Collapse functionality issues in Operations tab
      • Flow not generated when additional property "Run with roles" is used
      • Generate flow with Now Assist not enabled until clicking on try example.
    Version 26.3.1 - February 2025 (Xanadu)
    • New:
      • Show all conversational compatible actions and subflows in a new tab. These actions and subflows can be configured to be available in conversational interfaces.
      • Show all conversational enabled actions and subflows in a new tab. These actions and subflows have been configured for one or more conversational interfaces.
    • Fixed:
      • Fixed showing the same record on both the Conversational Compatible and Conversational Enabled tabs.
      • Fixed not displaying the Description field.
      • Fixed hash tag functionality not working when AI Search is installed before an upgrade.
    Version 25.2.7 - January 2025 (Washington DC)
    Fixed: Add new patch for PAD DEP Version. There is no new Workflow Studio functionality being shipped in this patch.
    Version 26.2.6 - November 2024 (Xanadu)
    • New: Performance improvements
    • Changed: Cosmetic UI changes
    • Fixed: Accessibility issues fixes
    Version 26.1.3 - August 2024 (Xanadu)
    • New:
      • Add + button in tabs to create new assets in Workflow Studio
      • Create custom categories for your workflow items
      • Open Flow operations in Workflow Studio
      • Show banner if new store versions available for Workflow Studio and its dependent builders
    • Changed: Updated dashboards for flows and playbooks
    Version 25.2.5 - June 2024
    Add new patch for decision builder. There is no new Workflow Studio functionality being shipped in this patch.
    Version 25.2.4 - May 2024
    • New:
      • Added plus button in tabs to create new workflow objects.
      • Added information banner to show when new Store app versions are available.
    • Fixed:
      • Open Flow operations in Workflow Studio
      • Performance improvements
    Version 25.1.3 - March 2024
    Fixed: Improved performance.
    Version 25.1.1 - February 2024
    Workflow Studio is a single place for all things worklfow automation. Developers can create playbooks, flows, actions, spokes, and decisions using Workflow Studio.