Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member release notes
Version history for the Employee Experience Pack: Offboarding - Manager Planning for a Departing Team Member on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 2.1.0 - November 2022
- How can Journey Accelerator Complement an Offboarding Lifecycle Event? Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be
wondering the difference and when you should use Lifecycle Events vs. Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity.
Meanwhile, Journey Accelerator eliminates manager's manual tasks, so they can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event,
all organization-required, cross-departmental activities are triggered. Activities can include, but are not limited to:
- Facilitating the collection of the employees badge, laptop, and other company assets
- Transfer of benefits Removal of systems access
- Distribution of information regarding separation policies
- Conducting exit interviews
- From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and the entire team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:
- Knowledge transfer between team members
- Team farewell activities
- Ongoing activity handoff
- Team communications
- Ensure that the departing team member keeps in touch and joins the alumni network
- This Employee Experience Pack Feature Accelerator contains the following:
- Plan Type for Offboarding
- Plan Configuration for Offboarding
- Two Stages in the Plan configuration
- Knowledge Transfer
- Farewell Activities
- Seven to-do templates in the two stages
- How can Journey Accelerator Complement an Offboarding Lifecycle Event? Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be
wondering the difference and when you should use Lifecycle Events vs. Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity.
Meanwhile, Journey Accelerator eliminates manager's manual tasks, so they can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event,
all organization-required, cross-departmental activities are triggered. Activities can include, but are not limited to:
- Version 1.0.0 - April 2021
- Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be wondering the difference and when you should use Lifecycle Events vs.
Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity. Meanwhile, Journey Accelerator eliminates manager’s manual tasks, so they
can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event, all ‘organization-required’, cross-departmental activities are triggered.
Activities can include, but are not limited to:
- Facilitating the collection of the employee’s badge, laptop, and other company assets
- Transfer of benefits
- Removal of systems access
- Distribution of information regarding separation policies
- Conducting exit interviews
- From the Lifecycle Event, admins can trigger the creation of a Journey Accelerator plan. Journey Accelerator plans should include the recommended activities that create a best-in-class offboarding journey for the
departing team member, manager, and rest of the team. Journey Accelerator eliminates the manual tasks a manager should do as part of the journey. Activities can include, but are not limited to:
- Knowledge transfer between team members
- Team farewell activities
- Ongoing activity handoff
- Team communications
- Ensuring departing team member keeps in touch and joins the alumni network
- This Employee Experience Pack Feature Accelerator, contains the following:
- Plan Type for Offboarding
- Plan Configuration for Offboarding
- 2 Stages in the Plan configuration Knowledge Transfer Farewell Activities
- 7 to-do templates in the 2 stages
- Journey Accelerator can be used with or without Lifecycle Events. For those of you who use Lifecycle Events in your organization, you may be wondering the difference and when you should use Lifecycle Events vs.
Journey Accelerator. To summarize, Lifecycle Events helps manage experiences across departments to support employee and admin productivity. Meanwhile, Journey Accelerator eliminates manager’s manual tasks, so they
can be more productive and provide the employee an updated experience as they navigate their transition. In a Lifecycle Offboarding Event, all ‘organization-required’, cross-departmental activities are triggered.
Activities can include, but are not limited to: