Core Business Suite Foundation for Health and Safety release notes

Version history for the ServiceNow® Core Business Suite Foundation for Health and Safety application on the ServiceNow Store.

Important:

For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 3.3.2 - August 2026

• Shipped out-of-the-box Safety knowledge base.
• Owners and managers can be defined by the admin for the knowledge base in the Core Business Suite configuration console to ensure proper governance and content tracking.
• Shipped user criteria for Health & Safety knowlegde base.
• Shipped Now Assist search sources for Health & Safety for Knowledge article generation from health and safety case table on the Knowledge center.
• Create contextually relevant articles from case tables and drive better AI-assisted content creation by enabling Knowledge Content Recommendation skill from AI skills module.

Version 3.0.7 - July 2026

Removed the 'Assigned to Health & Safety team' message that appeared even without any assignment after a Health and Safety request is created on the Employee Center portal.

Version 3.0.5 - June 2026

Shipped out-of-the-box assignment rules for the Core Business Suite for Health and Safety. The goal is to give Health and Safety admins immediate visibility into existing rule configurations without manual setup, so they can review and understand which rules are active by default.

Version 3.0.0 - April 2026

The Core Business Suite Foundation for Health and Safety provides pre-configured workflows for streamlined case and knowledge management, along with foundational AI capabilities for the Health and Safety department.