Core Business Suite Foundation release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Core Business Suite Foundation application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.5 - June 2026
    • Employee Slate is now the default experience - Core Business Suite now uses Employee Slate as the requester experience out-of -the-box, giving employees a single, consistent place to get help. Install and configure it from the CBS admin setup, with support for both Moveworks and Now Assist.
    • Assignment rules for all business units - Route cases to the right team automatically with configurable assignment rules across HR, Legal, Finance, Source-to-Pay, Workplace Services, and Health & Safety. Out-of-the-box rules are included for each business unit and can be created or edited from the CBS console.
    • CBS Analytics Dashboard - A new dashboard gives a consolidated, cross-business-unit view of service performance, including open and unassigned cases, mean time to resolve, and self-service resolution.
    Version 3.0.0 - April 2026
    The Core Business Suite Foundation provides pre-configured workflows for streamlined case and knowledge management, along with foundational AI capabilities across departments such as Human Resources, Legal, Workplace Service Delivery, Finance, Procurement, Health and Safety, Supplier Lifecycle Operations, and Accounts Payable Operations.