Planned Maintenance Management release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read

    • Version history for the Planned Maintenance Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.14.0 - June 2026
    • New:
      • Administrators can manage Planned Maintenance access using updated, non-Glide query ACLs (access control lists).
      • The system supports new query-based access controls for Planned Maintenance, enabling more precise control over user permissions and roles during upgrades and new installations.
    • Changed:
      • Role assignments in Planned Maintenance have been updated to resolve invalid or missing roles in access controls.
      • ACLs have been reviewed and remediated to ensure all required roles are defined and dependencies are correctly declared, improving access reliability and plugin installation consistency.
    Version 2.12.0 - March 2026
    Fixed: Improved PMM performance by ensuring even load distribution for batch cleanup events.
    Version 2.11.1 - February 2026
    Changed: Access Control Update: System properties that were accessible only by admin and maintusers, due to having empty read or write roles, have been updated to include the plan_maint_adminrole. Now, users with the plan_maint_adminrole can access and manage these properties without needing full admin rights.
    Version 2.11.0 - December 2025
    • We’ve made Planned Maintenance easier to manage, more secure, and more role-driven.
    • New: Introduced the plan_maint_adminrole for all Planned Maintenance modules and application menus.
    • Improved:
      • Access to Planned Maintenance features is now role-based rather than restricted to system admins, enabling broader operational usage while maintaining security.
      • Dictionary configurations are updated to ensure that the fields are appropriately set as read-only where required, resulting in a more consistent and predictable user interface experience.
    • Fixed:
      • Reviewed the client-side logic for key Planned Maintenance tables and fields.
      • Fixed inconsistencies where certain fields appeared editable in the user interface even though they should have been protected.
    Version 2.9.0 - August 2025
    • New: Added a new "Migrate Plans" action to conveniently migrate Planned Maintenance plans to Planned Work Management, allowing users to multi-select and migrate plans in bulk. After migration, the Planned Maintenance Management (PMM) plan will be deactivated, and the corresponding Schedule Occurrence will be created in Planned Work Management (PWM).
    • Changed: Additionally, assets that no longer meet the conditions of a Maintenance Plan will now be automatically removed from the Maintenance Plan Records. This improves data accuracy and eliminates the need for manual updates.
    Version 2.7.0 - February 2025
    • New:
      • Allow customers to migrate maintenance plans to work plan. Migration can be done at plan level.
      • Bulk migration is not in scope for this version.
    • Fixed: Generate work orders using run on demand option for condition and script based schedules.
    Version 2.4.3 - October 2024
    Fixed: Generate work orders using run on demand option for condition and script based schedules.
    Version 2.4.0 - August 2024
    • New: Code changes to support work configurations
    • Fixed: Issues with run on demand action
    Version 2.1.0 - February 2024
    Fixed: Issues related to running on demand feature.
    Version 1.2.3 - December 2023
    • Fixed:
      • Resolved the issue with Run on-demand when a date was selected.
      • Modifications made to the nightly job to support the generation of future-dated work orders in the planned work management application.
    Version 1.2.2 - September 2023
    • Fixed:
      • Performance issues while generating work orders
      • Generate work order using Run on Demand action
    Version 1.2.1 - August 2023

    Introduced a new role for accessing planned work management entities.

    Version 1.0.7 - April 2023
    • Fixed:
      • Honor product model value to filter work plan records.
      • Create correct number of schedule occurrences for based on configured value.
    Version 1.0.5 - March 2023
    • Fixed:
      • Optimal creation of business rules on plans to address performance issues.
      • Allow schedules to be created for table names more than 40 characters long.
      • Restrict changes to the next run value before work order creation when source values are changed.
    Version 1.0.4 - February 2023
    The plugin was available as a family plugin until the Tokyo release and as a store app from the Utah release.