Data visualization core release notes

  • Release version: Store
  • Updated July 9, 2026
  • 10 minutes to read

    • Version history for the Data visualization core application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 29.1.1 - July 2026
    • Fixed: Export button not hidden based on export properties in client-side export for data visualizations.
    • Fixed: Pivot Table displayed flat instead of in the correct hierarchical format.
    • Fixed: Dashboards displayed "No data available" when drilling down on an Indicator.
    • Fixed: Additional group-by fields could not be selected via dot-walking.
    • Fixed: Group By option displayed the backend name of the Assignment Group field instead of the visible label after adding an alternative group-by selector.
    • Fixed: Pivot aggregation not preserved when drilling down to KPI details.
    • Fixed: Column chart bars widened unexpectedly when hiding a data source on a Business Calendar monthly chart.
    • Fixed: Spline charts did not show the grid when the second metric had no data.
    • Fixed: Selecting "Total Value" in a donut chart did not load the filtered list table.
    Version 28.5.1 - July 2026
    • Fixed: IS ONE OF condition in Data Visualization Data source conditions no longer expands the condition bar horizontally.
    • Fixed: PA Dashboard no longer shows "No data available" when drilling down on an Indicator.
    • Fixed: Group By option now displays the correct visible label for the Assignment Group field instead of the backend name.
    • Fixed: Pivot aggregation is now preserved when drilling down to KPI details.
    • Fixed: Spline charts now display the grid correctly when the second metric has no data.
    • Fixed: Selecting "Total Value" in a donut chart now loads the filtered list table correctly
    Version 29.1.0 - June 2026
    • New:
      • Calendar improvement: color highlighting based on field styling and source selection
      • Breakdown relations support for Indicator scorecard
      • Enable grouping on glide list field type
    • Fixed:
      • Calendar report: Collapse side panel by default
      • Multiple filters are not applied consistently in list data visualization
      • While creating new visualization, data is defaulted to task table, instead of selected data source table
      • Platform Analytics Dashboard: List visualization with column level filtering does not takes the user back to the visualization
      • Show total row count in analytics list
      • Bubble chart is not rendering as expected in Platform Analytics when groupBy is selected for tables which support report ranges
      • Pivot table data visualization is not drilling down on specific cells
      • Unable to dotwalk to a field when adding it in the visualization data source
      • Allow group by selection for all variable types
      • "Apply date range" settings from Gauge visualizations are retained when switching to another visualization type
    Version 28.5.0 - June 2026
    • New:
      • Calendar improvement - color highlighting based on field styling and source selection
      • Breakdown relations support for Indicator scorecard
      • Enable grouping on glide list field type
      • Flat Pivot Table
    • Fixed:
      • An invalid location is displayed in the world map
      • Group by doesn't load when there is a period (.) in the field
      • "Apply date range" settings from Gauge visualizations are retained when switching to another visualization type
      • List report with additional group by has empty selection label after migration
      • Show total row count in analytics list
      • Bubble chart is not rendering as expected in Platform Analytics when groupBy is selected for tables which support report ranges
      • Platform Analytics Dashboard - List visualization with column level filtering does not takes the user back to the visualization
      • Pivot table data visualization is not drilling down on specific cells
      • When creating a new visualization, data source defaults to the Task [task] table, instead of selected data source table
      • Calendar report: Collapse side panel by default
      • Hide Export button based on the export properties
    Version 28.0.33 - June 2026
    • New: Added Total count configuration option for the Data visualization List type
    • Fixed: Pivot table Data visualization is not drilling down on specific cells
    Version 28.4.5 - May 2026
    • Fixed an issue where a visualization configured to drill down to a list was not using the original visualization conditions at runtime.
    • Fixed an issue where list links from the Platform Analytics Dashboard list component no longer opened with list context.
    • Fixed an issue where group by selection was not available for all variable types.
    • Fixed an issue where users were unable to dotwalk to a field when adding it in the visualization data source.
    Version 28.0.32 - May 2026
    • New: List visualization enhancements: Pagination support; consistent configuration, header, and exporting capabilities (dependent on Yokohama Patch 13).
    • Fixed:
      • Geomap widget does not show "0" values on initial render
      • Allow group by selection for all variable types
      • Single score visualizations truncates content incorrectly
      • Scheduled Export "FileType=Excel (.xlsx)" generates "Error.pdf"
    Version 28.0.30 - May 2026
    • New: List visualization enhancements: Pagination support; consistent configuration, header, and exporting capabilities (dependent on Yokohama Patch 13).
    • Fixed:
      • Geomap widget does not show "0" values on initial render
      • Allow group by selection for all variable types
      • Single score visualizations truncates content incorrectly
      • Scheduled Export "FileType=Excel (.xlsx)" generates "Error.pdf"
    Version 29.0.8 - April 2026
    • Fixed an issue where the list displayed a "No content available" message.
    • Fixed an issue where bar charts were not visible despite data values being present.
    • Fixed an issue where the Trend By value was not saved in the config panel for the Trend By component.
    • Fixed an issue where clicking a reference in List visualization navigated to the parent table in Next Experience.
    • Fixed an issue where Bubble charts were not rendering in Platform Analytics Workspace despite working correctly in Classic Reporting.
    • Fixed an issue where longLabel was not being used for tooltips in business calendars.
    • Fixed an issue where List reports with additional Group By had an empty selection label after migration.
    Version 28.4.3 - April 2026
    • Fixed an issue where Heatmap chart interactions did not work correctly and could apply a random filter, resulting in incorrect data being shown.
    • Fixed an issue where bars in the Column visualization appeared wider than expected.
    • Fixed an issue where the Bubble chart did not render in Platform Analytics Workspace even though it worked correctly in Classic Reporting.
    • Fixed an issue where clicking a reference in the List visualization navigated users to the parent table in Next Experience instead of the expected record.
    • [Fixed an issue where the List visualization intermittently displayed a No content available message even when content should have been shown.
    • Fixed an issue where clicking a Donut chart with only a single data segment did not update the List header as expected.
    • Fixed an issue where a view disappeared while loading or when using the Copy with filters link.
    Version 28.0.29 - April 2026
    • Fixed an issue where the format values modal did not appear for metrics that included dot-walking fields, preventing users from configuring value formatting.
    • Fixed an issue where the Single Score widget displayed an ellipsis (...) instead of large numeric values when the score could not be rendered within the available dimensions.
    Version 29.0.7 - March 2026
    • Exporting a dashboard to PDF did not export pivot tables.
    • Bar chart was not visible despite data values being present.
    • Dashboard filters were not being applied on List visualizations.
    • Open Panel button in column filters for Analytics List was not working.
    • Fixed an issue where exporting/downloading Donut visualizations as PNG/JPEG from Platform Analytics Workspace dashboards resulted in truncation.
    • Analytics List component errors in UI Builder.
    • Fixed an issue where "Show Links" did not remove URL links for some PA Dashboard elements.
    • Fixed an issue where List visualization showed "No data available" if the glide.invalid_query.returns_no_rows system property is set to true.
    • "Show metric label" option was missing from Additional Settings.
    • Fixed chart labels overlapping on Time Series visualizations in PAR dashboards.
    • Fixed an issue where visualizations configured to drill down to a list were not using original visualization conditions at runtime.
    • Fixed labels for alternative Group By after migration.
    Version 28.4.2 - March 2026
    • Fixed an issue where users with minimal roles were unable to add breakdowns to an indicator.
    • Resolved a bug where visualizations configured to drill down to a list were not correctly applying the original visualization conditions at runtime.
    • Fixed a failure causing trend charts to not load after upgrading to Zurich in Digital Portfolio Management (DPM).
    Version 28.0.28 - March 2026
    • Not able to select some specific variables in the now-dot-walk-connected component.
    • Fixed an issue where drilldown functionality stopped working for Time Series visualizations when a Group By was applied after migration.
    Version 28.3.6 - February 2026
    Fixed: Time series widget with 2nd y-axis is no longer migrated blank
    Version 28.3.5 - January 2026
    • Fixed:
      • "Go up one level" arrow missing from drill down chart when Chart Interaction set to "Drill down to chart" and drill down chart type is a List - Simple or List
      • The Platform Analytics filter can not apply to the PA Data Source with ^NQ condition
      • Custom message no longer displays after upgrading to Zurich
      • Data not showing in a column data visualization in tooltip and opens list view in wrong table
      • Data Visualization component - Spline chart is getting cut off at the top section
    Version 28.0.27 - January 2026
    • Fixed:
      • Legend in Pie charts now properly refreshes when sorting is modified
      • Resolved issue where Spline charts in Data Visualization component were truncated at the top of the screen
      • Fixed long-running Calendar reports that previously displayed all-day task details incorrectly and corrected duplicate short descriptions appearing in activity box
      • Additional group by values now display correctly in Preview mode instead of showing "none of the values are shown"
    Version 28.0.25 - December 2025
    Fixed: Avoid displaying an additional unrelated button for the AI Data Explorer
    Version 28.3.0 - December 2025
    • New: Ability to export to CSV and Excel from the data visualizations in Platform Analytics dashboards
    • Fixed:
      • Dashboard refresh icon doesn't work with List component
      • Trend by field doesn't follow the same order while changing the order of the metrics data on Data Visualisations
      • Legend and tooltip labels are having (undefined) values in case of duplicate labels
    Version 28.0.23 - November 2025
    • Fixed:
      • Removal of extra button called "Enter Modal" for now assist explorer
      • Resolved an issue where refreshing an empty Explorer tab after creating an Explorer from a data visualization in another tab resulted in a duplicate Explorer being created
    Version 28.2.1 - October 2025
    Fixed:
    • Creates new explorer in already opened empty explorer tab when an explorer is created from a data visualization
    • Missing instruction to interact with chart for screen reader user
    • Allow disabling exploration entry points per workspace
    Version 24.0.2 - August 2023
    • Changed:
      • New data capabilities:
        • Added support of forecasting for User Experience Analytics and MetricBase data sources
        • Option to adjust forecasting settings per chart
      • Timeseries: Added support of top X elements for Timeseries with group by for both table and indicator data sources
      • Indicator Scoreboard:
        • Allow to change label for manually selected indicator
        • Easy way to re-order manually selected indicators
        • Improved readability of previous period score
      • Added property that allows users to refresh any data visualization on demand (in UI Builder)
      • Accessibility:
        • Improved support for screen readers
        • Support of high contrast (forced color) mode
      • Bug fixes and usability improvements.
    Version 23.3.2 - July 2023
    Fixed: Bug fix.
    Version 23.2.4 - May 2023
    • New visualization type: Geomap: Allows users to visualize geographical distribution of data for a world, country, region, or state.
    • Changed:
      • New configuration setting to allow define alternative group by available for users to change during chart use. Available for bar, pie/donut, timeseries, heat map, bubble, and indicator scorecard visualizations.
      • Added possibility to set group by for timeseries with multiple metrics and data sources.
      • Improved chart responsiveness for cases with a small visualisation size Improved tick distribution for timeseries charts Indicator
    • Scorecard:
      • Improved readability of change and change % by better indication of direction with arrow and adding color of the change
      • Added possibility to show all breakdown elements (first level rows)
    • Bug fix and usability improvements
    Version 23.0.8 - March 2023
    Bug fixes
    Version 23.0.5 - February 2023
    • New visualization types:
      • Gauge: Shows where a single value lies across a range from minimum to maximum expected values. Set colored data ranges to help users understand progress.
      • Bubble: Shows two ordinal fields, such as Priority and Age, as circles of different sizes along an x-y axis. Use the relative size and position of the circles to compare fields and see their relationships.
      • Heatmap: Shows the relationship between two table fields or indicator breakdowns as a spectrum of shading between two colors. The changes in color as you move along the axes reveal patterns in the value of one or both fields or breakdowns.
    • Changed:
      • New setting to allow customizing message when there are no data for data visualization.
      • Single score: Option to add icon for single score
      • User can drill down to the total value in a donut chart
      • Pivot table:
        • Select multiple data sources
        • Sort columns during consumption
        • Configure column header truncation/wrapping