--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Firewall Audits and Reporting release notes # Firewall Audits and Reporting release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Firewall Audits and Reporting release notes The Firewall Audits and Reporting application enables ServiceNow customers to discover, manage, and audit firewall assets and policies for leading vendors such as Palo Alto Networks Panorama and Fortinet FortiManager. It integrates with the ServiceNow CMDB and IT Operations Management (ITOM) to provide centralized visibility, policy management, and compliance tracking through a dedicated workspace. Show full answer Show less ## Key Features * **Multi-vendor Support:** Manage firewall assets and policies from Palo Alto Networks Panorama and Fortinet FortiManager within a unified workspace. Customers can select vendors when submitting requests, which route appropriately. * **Discovery Integration:** Use ITOM discovery patterns to automatically populate CMDB with firewall infrastructure data, including Fortinet-specific CI classes and Palo Alto Panorama Address and Service Objects by device group and firewall manager. * **Firewall Rule Management:** Submit, validate, and resubmit firewall rule change requests with specific fields and validations for FortiManager. Maintain vendor and compliance details across request updates. * **Change Management:** Create and manage firewall change requests that include detailed implementation plans tailored to FortiManager environments. * **AI Automation:** Automate firewall rule tasks for Palo Alto Networks Panorama using AI Agents, simplifying creation, validation, and commitment of firewall rules (requires AI Agent for Discovery app). * **Access Controls and Security Compliance:** Enhanced access control through Non-Glide Cobalt Raven ACLs and predefined query access controls safeguard data confidentiality and integrity. * **Modern Workspace Experience:** Transition to a comprehensive firewall administration workspace with inventory views and policy insights, replacing older dashboards. * **Accessibility and Security Updates:** Compliance with WCAG 2.1 accessibility standards and ongoing security fixes ensure usability and platform security. ## Practical Benefits for ServiceNow Customers * Gain centralized, vendor-agnostic visibility and control over firewall assets and policies directly within ServiceNow. * Automate discovery and synchronization of firewall configurations into the CMDB for accurate infrastructure data. * Streamline firewall policy change workflows with vendor-specific validations and AI-assisted automation, reducing manual effort and errors. * Enforce compliance and security standards through robust access controls and audit frameworks integrated into your ITOM processes. * Leverage a modern, accessible workspace designed for firewall administrators to efficiently manage and monitor firewall environments. ## Version Highlights * **Version 3.0.0 (September 2026):** Added Fortinet FortiManager support, enhanced workspace capabilities, and improved request routing. * **Version 1.9.4 (April 2026):** Introduced automatic Panorama object discovery and AI Agent support for firewall rule automation. * **Earlier Versions:** Established foundational Palo Alto integration, firewall discovery patterns, audit frameworks, and dashboards, with continuous fixes and accessibility improvements. Version history for the IT Operations Management Firewall Audits and Reporting on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history {#store-rn-firewall-audits__section_xg3_21w_3mb} Version 3.0.0 - September 2026 : * New: * View and manage firewall assets and policies for both Palo Alto Networks Panorama and Fortinet FortiManager from the Firewall Audits and Reporting workspace. Select a vendor in catalog forms and in workspace navigation. * Catalog form requests are routed to Panorama or FortiManager based on the vendor that you select. * The workspace lists Palo Alto Networks and Fortinet records, devices, device groups, managers, and security policies in separate categories. * Discover Fortinet FortiManager infrastructure by using an ITOM discovery pattern that populates the CMDB with Fortinet-specific CI classes and related CI types. * Changed: * Firewall rule request forms include four fields specific to FortiManager. Values are validated against the FortiManager APIs. * Resubmit a firewall rule task that requires updates or corrections. Vendor and compliance information from the original submission is preserved. * Create and manage change requests for FortiManager in Firewall Audits and Reporting. Each change request includes an implementation plan specific to FortiManager. {#store-rn-firewall-audits__ul_dkj_cgx_lkc} Version 1.13.0 - August 2026 : New: Implemented Non-Glide Cobalt Raven ACLs to strengthen access control and align with security directives Version 1.12.0 - July 2026 : Changed: Support for multiple firewall rule configurations in a single firewall task Version 1.10.0 - June 2026 : Fixed: Manage access through predefined query access controls for all Firewall Audits and Reporting tables Version 1.9.4 - April 2026 : * Panorama object discovery: * New: Discovery now automatically identifies and populates Address Objects and Service Objects defined in PaloAlto Panorama into the ServiceNow CMDB, scoped per device group and firewall manager. {#store-rn-firewall-audits__ul_vwr_dh4_53c} * AI Agent support: * New: Use AI Agents to automate firewall rule tasks in Palo Alto Networks Panorama, including creating, validating, and committing rules. This feature requires the AI Agent for Discovery application. {#store-rn-firewall-audits__ul_wdf_2h4_53c} {#store-rn-firewall-audits__ul_x3m_dh4_53c} Version 1.8.0 - December 2025 : Changed: Applied security fixes and updates. Version 1.7.0 - November 2024 : Changed: Applied security fixes and updates.{#store-rn-firewall-audits__latest-firewall} {#store-rn-firewall-audits__latest-firewall} Version 1.6.0 - May 2024 : Changed: Firewall classic dashboards are removed, all old links point to the dashboard page in the Workspace instead. Version 1.5.0 - November 2023 : Changed: Component Accessibility WCAG 2.1. Version 1.4.0 - August 2023 : What's New: Workspace for firewall administrators: View discovered firewall Inventory and insights with brand new workspace for managing firewall policies. Version 1.3.0 - February 2023 : Minor fixes Version 1.1.3 - May 2022 : * Fixed: * Fixes in pattern for fetching firewall security policies. * Spelling corrections for "Palo Alto" manufacturer. * Fixes to ACLs on cmdb_ci_appl and cmdb_ci_group introduced in the initial version of this app. {#store-rn-firewall-audits__ul_sbp_qkg_jtb} Version 1.0.2 - September 2020 : * Palo Alto - PAN integration via Patterns. * CMDB data model for Firewall. Discovery of Palo Alto firewall. Service Mapping and Discovery Patterns App has patterns to discover Fortinet, Cisco, and Juniper firewalls. * Firewall request management and task creation via workflows. * Firewall audit framework for discovered firewall policies. * PA dashboards for a single pane of glass views. {#store-rn-firewall-audits__ul_qyw_45z_ymb} Version 1.0.1 - July 2020 : * Palo Alto - PAN integration via Patterns. * CMDB data model for Firewall. Discovery of Palo Alto firewall. Service Mapping and Discovery Patterns App has patterns to discover Fortinet, Cisco, and Juniper firewalls. * Firewall request management and task creation via workflows. * Firewall audit framework for discovered firewall policies. * PA dashboards for a single pane of glass views.s {#store-rn-firewall-audits__ul_xbx_kyv_3mb}