HR Service Delivery for mobile release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the HR Service Delivery for mobile on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 21.3.0 - June 2026
    Fixed: Survey-type HR tasks on the Mobile Employee Service Portal now support multi-page navigation and complete reliably.
    Version 21.2.9 - December 2025
    Fixed: Minor issues in displaying badges.
    Version 21.2.7 - May 2025
    Fixed: Minor changes related to UI theming.
    Version 21.2.6 - February 2025
    Fixed: Minor bug fixes.
    Version 21.2.5 - December 2024
    Fixed: The push notification for an HR case in Now Mobile shows incomplete message.
    Version 21.2.4 - August 2024
    • The Subject person field in the HR case on Now Mobile will refer to the Subject person profile tofetch the data.
    • Attachments added from Now Mobile to HR cases for Lifecycle event cases are associated with the Lifecycle event case table.
    Version 21.2.3 - May 2024
    An authorization issue is fixed.
    Version 21.2.2 - February 2024
    This version of Now Mobile app enables the next experience for the Mobile along with some important fixes.
    Version 21.2.0 - August 2023
    This version of Now Mobile app enables the next experience for the Mobile along with some important fixes.
    Version 21.1.1 - May 2023
    Fixed: This version includes a fix to enable new versions of i10n/i18n tools.
    Version 21.1.0 - February 2023
    New: This version of Now Mobile app enables the next experience for the Mobile along with some important fixes.
    Version 25.0.1 - May 2022
    • New:
      • Improved navigation with the Quick links section on the home screen.
      • Added content recommendations with the Recommended for you section on the support tab.
      • Introduced cross-channel favorites feature; access all favorites, favorite articles, and requests from the Now Mobile app.
    Version 21.0.5 - November 2021
    • Fixed:
      • Plugin Repair issue in multi node environment is fixed
      • Hide section if empty checkbox in My onboarding record of Now mobile and Now onboarding Nav is fixed
      • Cosmetic issue related to request form page is fixed
    Version 21.0.4 - July 2021
    • New:
      • New Allows employees to search or browse for HR services
      • Allows employees to submit HR requests
      • Employees can chat with a virtual agent
      • Can view and complete assigned tasks