---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# HR Service Delivery Implementation Agents release notes

# HR Service Delivery Implementation Agents release notes {#ariaid-title1}

Release version: Store  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
HR Service Delivery Implementation Agents application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history {#store-rn-hrsd-implementation-agents__section_efy_4h1_nkc}

Version 2.1.0 - October 2026
:
    * New:
      1. Policy to HR Service AI Agent: Upload an HR policy document (PDF or Word) and the agent drafts a new HR Service from it.
      2. Configure HR Service Builder with Now Assist: HR admins can use AI agents from the Configuration Console to set up HR Services.
      3. Manage Platform navigation entry: The Implementation Agent now appears under Admin Center's renamed "Manage Platform" tab, in the Setup \& Manage Products section.
      {#store-rn-hrsd-implementation-agents__ol_hl2_35d_tkc}

Version 1.2.0 - September 2026
:   HR Service Delivery Implementation Agents shortens the path from install to a working HR Service Delivery deployment.Configuration consoles walk implementers through HR Core, document template, and Agent Workspace setup in a structured
    tree, while AI agents built on Now Assist handle the configuration work itself --- creating HR users and companies, chat and email configuration, HR topics and topic categories, record producers, and HR templates from
    natural-language input.Component checks validate that prerequisite HR groups, roles, departments, and locations are in place before configuration proceeds, so implementers catch gaps early rather than after activation.