--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # ServiceNow Otto for Impact release notes # ServiceNow Otto for Impact release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of ServiceNow Otto for Impact Release Notes ServiceNow Otto for Impact is an AI-driven customer success application designed to help ServiceNow customers maximize the value of the AI Platform through business transformation and platform health management. It provides AI-assisted capabilities for code fixes, outcome summarization, and consumption reporting to accelerate resolution times and maintain platform performance. Show full answer Show less ## Key Features * **AI-Powered Code Fix Agent:** Automatically generates AI-driven code fixes for platform health scan findings with side-by-side code comparisons and conversational review interfaces. This streamlines remediation, allowing developers to reduce technical debt quickly and keep instances secure and upgrade-ready. * **Error Logging Enhancements:** When issues occur during code fixes, clear, plain-language explanations and direct navigation links to error records simplify troubleshooting without needing to access system logs. * **Branding Updates:** As part of ServiceNow's AI unification under the "Otto" brand, several Now Assist--powered skills within Impact have been renamed to Otto. This change affects UI labels and plugin names but does not impact functionality, workflows, or licensing. * **Outcome and Consumption Reporting:** AI-generated summarizations of outcome status and consumption reports help customers monitor and optimize their use of the AI platform. ## Practical Benefits for ServiceNow Customers * Faster identification and remediation of platform health issues using AI-assisted code fixes, reducing manual effort and technical debt. * Improved transparency and usability of error information during remediation, allowing quicker resolution of problems. * Consistent and modernized branding in the user interface, ensuring alignment with ServiceNow's AI strategy without disrupting existing workflows. * Enhanced visibility into AI platform usage and outcomes to support informed decision-making and successful business transformation. ## Version Highlights * **Version 7.0.6 (October 2026):** Improved accuracy of AI-assisted fixes for migrated health scan definitions. * **Version 6.0.6 (September 2026):** Fixed UI branding issues, ensuring Otto branding appears correctly in admin plugins and settings. * **Version 5.0.2 (August 2026):** Rebranded Now Assist skills to Otto in the Impact UI; no functional changes. * **Version 4.0.5 (June 2026):** Enhanced error logging with plain language explanations and direct links to error records. * **Version 3.0.3 (March 2026):** Introduced AI-powered code fixes with streamlined review processes. Version history for the ServiceNow® ServiceNow Otto® for Impact application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 7.0.6 - October 2026 : Improved accuracy of AI-assisted fix for migrated Health scan definitions Version 6.0.6 - September 2026 : Fixed Issues: Otto rebrand not reflected in Now Assist Admin plugin UI. Plugin names and icons in Now Assist Admin's Settings \> Plugins tabs (Available for you / Installed) and on the Admin overview page now correctly display ServiceNow Otto branding instead of the legacy Now Assist name and logo. Version 5.0.2 - August 2026 : * What's changing: As part of ServiceNow's broader move to unify its AI capabilities under one brand, ServiceNow Otto, several Now Assist--powered skills within Impact have been renamed. This is a branding update only --- the underlying functionality, workflows, and outputs you rely on today are unchanged. * What this means for you: * Any menu labels, skill names, or references to "Now Assist" for these two capabilities will now show as "Otto" across the Impact UI. * How you invoke these skills, the outputs they generate, or your entitlements/licensing remains the same. {#store-rn-impact-now-assist__ul_dy1_bgv_bkc} {#store-rn-impact-now-assist__ul_pvf_1gv_bkc} Version 4.0.5 - June 2026 : * Code Fix Agent: Enhanced Error Logging * When the Code Fix Agent runs into a problem, you will now see a plain-language explanation of what went wrong and what to do next --- right on the remediation record. Select the links navigate directly to the relevant error record, so there's no need to hunt through system logs. Version 3.1.3 - April 2026 : * Minor Fixes * Resolved an issue where Next Steps were not consistently rendering for users. * Fixed an issue where the Now Assist button was incorrectly displayed for Now Assist for Impact application scripts and files. {#store-rn-impact-now-assist__ul_r2r_fk4_53c} {#store-rn-impact-now-assist__ul_ddk_fk4_53c} Version 3.0.3 - March 2026 : * Resolve Scan Engine Findings with Now Assist(for Developers) * Automatically generate AI-powered code fixes for platform health findings at scale, with side-by-side code comparisons and conversational interfaces to evaluate changes before applying. * Streamlined review process to assess AI-generated changes before they are applied. * Developers can now eliminate technical debt in minutes, not hours---keeping instances secure, fast, and upgrade-ready. {#store-rn-impact-now-assist__ul_gtd_5ml_m3c} Version 2.0.18 - December 2025 : * ServiceNow Impact is a customer success product powered by AI and human expertise that helps customers maximise the power of the AI Platform for business transformation. Impact provides customers with the support and expertise they need to get to value fast. Below are the AI features: * Outcome status summarisation * Consumption Report summary * Code Fix AI Agent {#store-rn-impact-now-assist__ul_tnd_dwl_mhc} {#store-rn-impact-now-assist__ul_tfs_cwl_mhc}