--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Agent Client Collector Log Analytics release notes # Agent Client Collector Log Analytics release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Agent Client Collector Log Analytics release notes The Agent Client Collector Log Analytics (ACC-L) application integrates with ServiceNow ITOM Health to collect and analyze log data efficiently. It works in tandem with Agent Client Collector Monitoring (ACC-M) to form the Unified AIOps Agent, enabling comprehensive collection of metrics, events, and logs through a single agent. This solution accelerates time to value for ITOM Health customers by simplifying log analytics and monitoring. Show full answer Show less ## Key Features and Updates * **Guided Setup:** Introduced in versions 3.2.2 and 3.3.10, this feature assists customers in planning and configuring ACC-L deployments for faster go-live. * **Dynamic Filebeat Support:** From version 3.2.0 onwards, ACC-L supports dynamic configuration of Filebeat parameters, improving flexibility in log collection. * **Platform Support Enhancements:** Added support for Windows application logs and Windows event logs (via Winlogbeat) and introduced Oracle WebLogic policies compatible with Windows and Linux. * **Configuration Improvements:** Support for environment variables in log path configuration on both Linux and Windows was added to simplify deployments. * **Security and Stability:** Multiple versions include security improvements and fixes addressing agent timeouts, multiline log parsing, and Windows log collection issues. * **Integration Enhancements:** Enhanced onboarding support through the SOW Integration Launchpad and moved to Fluent-based code and ServiceNow SDK for AI-native development for faster releases in the latest versions. ## Practical Benefits for ServiceNow Customers * Accelerated deployment and configuration through guided setup reduces implementation time. * Improved log collection reliability and support for diverse log sources enhance monitoring accuracy. * Security fixes ensure compliance and protect log data integrity. * Integration with ServiceNow SDK and Fluent-based architecture paves the way for quicker updates and AI-native capabilities. * Unified agent approach simplifies management by collecting metrics, events, and logs using a single agent. Version history for the Agent Client Collector Log Analytics application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 3.11.4 - October 2026 : * Changed: ACC Log Analytics now usesFluent-based code and the ServiceNow SDK for AI-native development and faster releases. * Fixed: A security-related update. Version 3.10.3 - June 2026 : Changed: Enhanced to support onboarding of ACC Log Analytics data input in the SOW Integration Launchpad. Version 3.9.1 - December 2025 : Fixed: PRB1910656 - Agents do not honor timeout on background checks. Background checks timeout should be 0 to run without timeout. Version 3.8.10 - August 2025 : * Fixed: * PRB1847482 ACC-L: Multiline not working with current Filebeat config. * PRB1839552 Grab windows logs not functioning as expected. {#store-rn-itom-acc-log-analytics__ul_wzt_qrf_bgc} * Note: This version certified on Zurich family version. Version 3.8.9 - March 2025 : * Fixed: * PRB1847482 - ACC-L: Multiline not working with current Filebeat config. * PRB1839552 - Grab windows logs not functioning as expected. {#store-rn-itom-acc-log-analytics__ul_knp_hm5_bfc} {#store-rn-itom-acc-log-analytics__ul_inc_gm5_bfc} {#store-rn-itom-acc-log-analytics__latest-store-rn-itom-acc-log-analytics} {#store-rn-itom-acc-log-analytics__latest-store-rn-itom-acc-log-analytics} Version 3.8.7 - January 2025 : * Security improvements * Bug fixes Version 3.8.6 - November 2024 : * Security improvements * Bug fixes Version 3.8.3 - August 2024 : * Changed: Updated supported versions of dependencies to the latest stable version for all underlying technologies * Fixed: * .yml tab-formatting issue * Other minor bug fixes Version 3.6.4 - May 2024 : Problem and security fixes. Version 3.6.2 - February 2024 : Added support for the Washington DC release. Version 3.6.1 - January 2024 : * New Features: * Changed log path configuration with added support for the environment variables on both Linux and Windows * Introduced a new out-of-the-box policy for Oracle WebLogic, compatible with both Windows and Linux. Version 3.5.0 - June 2023 : No significant updates. Version 3.4.0 - May 2023 : No significant updates. Version 3.3.10 - November 2022 : * New: A guided setup that assists you with planning the rollout of the Agent Client Collector and performing the basic configuration to go live. * Bug fixes {#store-rn-itom-acc-log-analytics__ul_e1d_z3h_hvb} Version 3.2.2 - October 2022 : * New: * Guided Setup available. We encourage you to use our new guided setup which walks you through the ACC-L configuration steps. * Dynamic support for Filebeat parameters using ACC-L. * Fixed: * Multiline configuration issue. * Stream MSSQL ERRORLOG with ACC-L streaming wrong UTF. * Security fixes. Version 3.2.0 - August 2022 : * New: Dynamic support for Filebeat parameters using the ACC-L * Fixed: * Multiline configuration issue * Stream MSSQL ERRORLOG with ACC-L streaming wrong UTF * Security fixes {#store-rn-itom-acc-log-analytics__ul_xym_lzy_g5b} {#store-rn-itom-acc-log-analytics__ul_vym_lzy_g5b} Version 3.1.0 - December 2021 : * New: * Support log collection of applications installed on Windows * Support log extraction for Windows event logs with Winlogbeat * ACC Log Analytics setup: One-click setup of ACC data inputs and ACC extensions from MID Server form * Duplicate preprocessor and mapping scripts for ACC data inputs {#store-rn-itom-acc-log-analytics__ul_pfx_2nb_wrb} * Fixed: Navigate to Log Policies from menu or ACC data input {#store-rn-itom-acc-log-analytics__ul_irp_dnb_wrb} Version 3.0.0 - September 2021 : The ITOM Agent Client Collector Log Analytics (ACC-L) solution seamlessly integrates Health Log Analytics (HLA) with Agent Client Collector (ACC) and accelerates time to value for ITOM Health customers. Once installed together with Agent Client Colector Monitoring (ACC-M), it acts as as the Unified AIOps Agent - a single agent that collects metrics, events and logs.