--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Agent Client Collector for Visibility Content release notes # Agent Client Collector for Visibility Content release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Agent Client Collector for Visibility Content Release Notes The Agent Client Collector for Visibility Content (ACC-VC) is a ServiceNow Store application designed to enhance software discovery, license management, and digital experience monitoring across multiple operating systems and environments. It supports discovery on Windows, Mac, Linux, and various Linux distributions, including virtual desktop infrastructure (VDI) endpoints. This application enables customers to efficiently manage software inventory, license keys, SaaS usage, and endpoint metrics to improve IT asset management and compliance. Show full answer Show less ## Key Features * **Cross-platform Discovery:** Supports Windows, MacOS, Linux (including RHEL, Rocky Linux, Oracle Linux, Ubuntu ARM64), and non-persistent VDI environments. * **File-Based Discovery (FBD):** Agent-based scanning for software installations, license keys, and files inside ZIP/JAR archives. Includes configurable parameters for performance tuning. * **Software License Key Discovery Framework:** Automated discovery of license keys from Windows registry and file-based sources to reduce manual effort and compliance risks. * **Enhanced Software Detection:** Detects software from running processes across multiple OS platforms, capturing applications missed by installation-based scans. * **SWID Tag Discovery:** Supports software identification via SWID tags on Windows, Linux, and Mac agents. * **SaaS Usage Monitoring:** Collects SaaS URL data through browser extensions or background scripts, with configurable monitoring scopes. * **Certificate Discovery:** Collects certificate data from endpoints on configured server ports. * **Performance and Reliability Improvements:** Enhanced discovery accuracy, payload handling via chunking, restart capabilities from checkpoints, and bug fixes for network and storage device detection. ## Key Outcomes for ServiceNow Customers * **Improved Asset Visibility:** Detailed and accurate software inventory and license key data across diverse environments support better IT asset management and compliance. * **Reduced Manual Effort:** Automation of license key discovery and SaaS usage tracking minimizes manual data collection and helps maintain audit readiness. * **Optimized Performance for Short-Lived Sessions:** ACC-VC reduces data collection time on non-persistent VDI endpoints by skipping unnecessary modules and caching results. * **Broad Platform Support:** Certification on multiple operating systems ensures compatibility in heterogeneous IT landscapes. * **Enhanced Software Usage Metrics:** Improved tracking of software usage, including last used times and process-based detection, aids in license optimization and cost control. Version history for the Agent Client Collector for Visibility Content on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 2.1.1 - October 2026 : New: Agent Client Collector for Visibility Content (ACC-VC) supports discovery and software metering on Windows non-persistent virtual desktop infrastructure (NPVDI) endpoints. To reduce collection time in short-lived sessions, ACC-VC skips selected Enhanced Discovery modules, can reuse cached installed software results, and sends software installation data when the session ends. Version 2.0.4 - September 2026 : * New: * 1. License Key Discovery : File Based Discovery Approach * FBD License files scan approach aims to enhance the capability by enabling automated discovery and scanning of FBD license files. This will help users identify and manage license keys efficiently, reducing manual effort and minimizing compliance risks. {#store-rn-itom-acc-visibility-content__ul_egz_y1x_lkc} * 2. The agent now detects software from running processes across Windows, Mac, and Linux, surfacing applications that installation-based scans don't catch. {#store-rn-itom-acc-visibility-content__ul_jkx_y1x_lkc} * Changed: 1. Improved Software Last Used Tracking accuracy for Windows applications \[Auto-start applications and File-association-launched applications\] {#store-rn-itom-acc-visibility-content__ul_qsm_y1x_lkc} Version 1.11.0 - August 2026 : * New: * ACC is now certified on below list of Operating Systems - Red Hat Enterprise Linux (RHEL) 10 --- x86_64Rocky Linux 10 --- x86_64Oracle Linux 10 --- x86_64Ubuntu Linux --- ARM64 (aarch64) * Improved Oracle Java Discovery using process based detection - complementing the FBD solution for a more accurate solution. {#store-rn-itom-acc-visibility-content__ul_hgv_gfv_bkc} {#store-rn-itom-acc-visibility-content__ul_x2f_gfv_bkc} Version 1.10.0 - July 2026 : * Fixed: * Installed software check definition successfully running on Linux machines. * File Based Discovery configuration parameters such as sleep and throttle are available for configuration in Linux. Version 1.9.0 - June 2026 : * New: Software License Key Discovery Framework: Enables users to discover and manage software license keys from Windows registry locations. * File-based Discovery Enhancements: Discover Files inside ZIP/JAR files through File-based Discovery (Agent-based). Version 1.8.0 - May 2026 : * New: SWID Tag Discovery for Windows, Linux and MAC agents * Fixed: Performance improvements for ACC based File Based Discovery Version 1.7.0 - April 2026 : * Backend support to collect SaaS URL data from the endpoint browser via the browser extension. * The administrator can select to monitor only the configured URL or full monitoring (all URLs). Version 1.6.0 - March 2026 : * New: ACC-VC now supports discovery of One-Drive editions for Windows along with MS SQL and Adobe. * Changed: Enhance efficiency in File-based Discovery by using separate policies to gather information for SAM and File management. * Fixed: Successfully populate install location for software in the software installation table.FBD to support larger payload through chunking capability. {#store-rn-itom-acc-visibility-content__ul_oc4_skx_l3c} Version 1.5.0 - December 2025 : * New: * Perform SWID Tag discovery via ACC-VC (Agent based approach) * Discover Certificates using ACC-VC on all available server ports {#store-rn-itom-acc-visibility-content__ul_tv2_hyt_khc} * Fixed: File based Discovery supports larger payload via chunking capability Version 1.4.2 - September 2025 : * Fixed issues with storage devices, network adapters, and file systems on specific infrastructure. * Fixed issues with scanning symlinks during file-based discovery. * Fixed issues with scan paths with special character file-based discovery. * Fixed issues with discovering IPv6 network adapters. Version 1.4.0 - August 2025 : * New: * Discover Certificates via ACC-VC on configured Ports * File-based discovery is now supported on MacOS * Monitor SaaS usage using a browser extension (in addition to background scripts) {#store-rn-itom-acc-visibility-content__ul_ihh_prf_bgc} * Fixed: * File-based discovery improvement allows discovery to restart from last checkpoint on Windows devices * Total Usage Data is now captured through ACC-VC for Windows devices {#store-rn-itom-acc-visibility-content__ul_lnw_4rf_bgc} Version 1.3.1 - June 2025 : * Changed: * Activated the "VISC Get application metric" policy by default. * Removed sub-class restriction during application creation. Now, SaaS application creation supports cmdb_ci_service_auto and its subclasses. {#store-rn-itom-acc-visibility-content__ul_jjh_h5m_nfc} * Fixed: * Made VISC Get application metric policy active by default. * Sam integration api to return DEX applications as well by default. {#store-rn-itom-acc-visibility-content__ul_nzz_g5m_nfc} {#store-rn-itom-acc-visibility-content__latest-store-rn-itom-acc-visibility-content} {#store-rn-itom-acc-visibility-content__latest-store-rn-itom-acc-visibility-content} Version 1.3.0 - May 2025 : * New: * Allows Oracle Java Certification discovery * Now supports the discovery of SQL Server components and their editions {#store-rn-itom-acc-visibility-content__ul_v25_sqb_cfc} * Fixed: * Agent File-Based Discovery was Improved * Fixed minor product bugs {#store-rn-itom-acc-visibility-content__ul_okl_tqb_cfc} Version 1.1.1 - March 2025 : Fixed a bug related to the population of the Edition field for Adobe Acrobat software records. Version 1.1.0 - February 2025 : * New: File based discovery support via agent * Fixed: * Performance improvement for "SAM - Update Software Total Usage Metric" job * Fixed a few product bugs {#store-rn-itom-acc-visibility-content__ul_lxx_xqx_c2c} Version 1.0.4 - November 2024 : Fixed a few product bugs. Version 1.0.2 - May 2024 : Fixed a few product issues. Version 1.0.0 - February 2024 : Core store application to support Discovery and Digital Experience Management customers.