Mobile Card Builder release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Mobile Card Builder Release Notes

    The Mobile Card Builder application on the ServiceNow Store enables customers to create, customize, and manage mobile cards for enhanced mobile user experiences. It has evolved through multiple versions, adding features, improving usability, accessibility, and performance, and aligning with ServiceNow’s design standards and themes.

    Show full answer Show less

    Key Features

    • Card Creation and Customization: Customers can create cards from scratch, use and edit templates, and select data displayed on mobile cards for tailored content presentation.
    • UI Rule Configuration: Built-in condition builder and support for UI rule actions allow visual and flexible control over card behavior without manual condition string entry.
    • Visual and Theming Enhancements: Support for Next Experience branding, Dark and Mako themes, improved typography options, color pickers, and image backgrounds for containers enable rich visual customization aligned with organizational branding.
    • Accessibility Improvements: Continuous fixes to meet accessibility standards, including alternative text for screen readers, icon-only button labels with descriptive text, and other a11y enhancements, ensure inclusivity.
    • Integration and Usability: Integration with Mobile App Builder inside ServiceNow Developer Studio streamlines the development workflow; the builder can open within the same browser tab for seamless transitions.
    • Preview and Notification Features: Enhanced open screen previews provide accurate mobile card representations, and users receive notifications when new versions are ready for installation.
    • Performance and Security: Regular fixes address performance improvements, UX quality, and instance security updates to maintain a reliable and secure application.

    Practical Benefits for ServiceNow Customers

    • Enable mobile teams to design and deploy customized mobile cards that improve end-user engagement and information delivery.
    • Leverage built-in tools to simplify configuration, reduce development time, and ensure cards behave as intended across different scenarios.
    • Maintain brand consistency and enhance user experience through modern theming options and compliance with accessibility standards.
    • Stay up to date with continuous improvements, security enhancements, and notifications for new versions to ensure ongoing value and compatibility.
    • Integrate card development seamlessly within existing ServiceNow development workflows via Developer Studio and Mobile App Builder.

    Version history for the Mobile Card Builder on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 26.12.0 - August 2025
    • New:
      • Integrated Mobile App Builder into ServiceNow Developer Studio for a seamless development experience.
      • Added support for Dark Theme and Mako Theme to improve visual customization.
    Version 26.11.2 - June 2025
    Fixed: Added the missing IDs to display the correct icons.
    Version 26.11.0 - February 2025
    Fixed: Accessibility audit bugs.
    Version 25.10.0 - November 2024
    • New: Predefined system button type support for button configuration.
    • Fixed: Added missing style variables to improve consistency and visual coherence across components.
    Version 24.9.1 - August 2024
    • New:
      • Create a card from scratch in Mobile Card Builder.
      • Open Mobile Card Builder within the same browser tab as Mobile App Builder to streamline transitions between the tools.
    • Fixed: Resolved issues to improve usability, and performance.
    Version 24.8.3 - February 2024
    Fixed: UX quality improvements to ensure compatibility with the Washington release.
    Version 24.8.2 - January 2024
    Updated instance security.
    Version 24.8.0 - November 2023
    • New:
      • Updated user experience with the inclusion of the following changes:
        • Implementation of a feature to notify users when a new version of Mobile Card Builder is ready for installation.
        • Improvement of the preview capability due to the inclusion of color variables.
        • Added more options to text and button element typography styles.
      • Ability to create an alternative text screen reader label for buttons labelled as icon only.
    • Fixed: Resolved issues to improve customer experience, usability and performance.
    Version 23.7.1 - August 2023
    Fixed: Removed dependency on the plugins that are not used in Mobile Card Builder.
    Version 23.7.0 - May 2023
    • New:
      • Changes to UI Rule configuration -Timeago formatting customizations &Condition builder support for consuming card fields & mobile scratchpad script
      • Updated Mobile Card Builder to use Next Experience branding colors and logos.
    • Fixed:
      • Resolved issues to improve customer experience, usability, and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.6.1 - February 2023
    • New:
      • Improved open screen previews, which are more representative of the type of cards that users view on their mobile device.
      • A built-in condition builder to assist with UI rule configuration, enabling users to visually create conditions without the need to define and manually enter condition strings.
      • Added support for the following UI rule options:
        • Display the date as a time period. For example, 2 hours ago and 3 weeksago.
        • Display of a text decorator, which is an icon that can be added next to text to emphasize thelabel.
    • Fixed:
      • Resolved issues to improve customer experience, usability and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.5.0 - August 2022
    • Changed:
      • Support Next Experience and UX refresh design features, including:
        • Typography
        • Adding icon video elements to cards
      • Updated MCB elements to support following features:
        • Ability to add image as a background for a container.
        • Updated color picker for new theme colors.
        • Theme colors on buttons.
    • Fixed:
      • Resolved issues to improve customer experience usability.
      • Fixed a11y related issues to make the application more accessible.
    Version 21.4.0 - May 2022
    • Changed: Upgraded to use the latest version of Now Design System (NDS) UI components.
    • Fixed: Resolved usability, accessibility and performance issues in Mobile Card Builder
    Version 19.3.3 - February 2022
    • New: Added support to configure UI rules and UI rule actions.
    • Changed: Updated error handling to bubble up and display meaningful error messages to users.
    • Fixed: Resolved issues to improve customer experience and usability.
    Version 1.2.0 - July 2021
    Minor fixes.
    Version 1.1.1 - March 2021
    • New:
      • Support for Card Action functionality
      • Accessibility updates
    Version 1.0.6 - January 2021
    • New:
      • Create and edit templates for use on mobile cards
      • Choose/change the template used on a mobile card
      • Choose the data you want to see on your mobile card