Task Mining Core release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read

    • Version history for the Task Mining Core application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.1.7 - July 2026
    New: Screenshot capture for user-initiated tasks in Task Mining Continuous and Targeted modes.
    Version 4.1.3 - June 2026
    Task Mining workstation users now capture both steps and desktop actions automation properties (screen recordings) in a single recording session, instead of recording the same process twice. When a task mining analyst submits an automation request, the recording is delivered to the automation team with all UI properties needed to build desktop actions.
    Version 3.2.3 - May 2026
    What is changed: Fixed a back port record, BAK0110748, to incorporate the Automation Center changes
    Version 3.2.2 - March 2026
    • New:
      • Introduced Task Mining project creation from Process Mining Workspace - Analysts can create a prefilled Task Mining project from the Analyst Workbench by selecting a process flow node or Improvement opportunity.
      • Introduced Guided Project Setup Flow - New step-by-step experience for creating and editing Task Mining projects with structured navigation, validation, and ordered configuration steps.
      • Introduced Recording Type Configuration - Project-level control over recording mode: Continuous (default) and Targeted (manual start/stop).
      • Introduced UI object-level data capture - Captures detailed UI interaction data (e.g., button clicks, field entries) from supported applications, improving Task timeline analysis.
      • Introduced Unified Project Page - Centralized view with at-a-glance project details, analyses, status, contextual actions, and notification banners.
      • Introduced Task timeline analysis - Detailed, editable view of collected task activities serving as the basis for task improvement actions.
      • Introduced task improvement actions and automation request - Analysts can initiate an automation request directly from a Task timeline analysis.
    • Changed:
      • Improved Stacked Bar Chart - Updated with precise visualizations, drill-down capabilities, and context-aware tooltips.
      • Updated Over Midnight Activities Handling - 'Lock' or 'Private' activities over 2 hours past midnight are now classified as 'Off', improving work/non-work time accuracy.
    Version 3.1.9 - December 2025
    • New: Introduced a configurable date range (7 days by default) for data aggregation on the Categorization page to allow power users to reduce data volume in order to prevent browser request failures with large datasets.
    • Changed: Updated link to macOS agent to ensure users have access to the latest version.
    • Fixed:
      • Fixed issue where the business rule to view project lists was incorrectly applying to Sys Admin instead of Task Mining Admin role. Now, only users with the Task Mining Admin role can see all projects.
      • Fixed issue where Task Mining entries appeared in the All menu for users without TM roles.
      • Fixed issue where mining jobs completed without errors but failed to identify task instances due to environment-specific configuration.
    Version 3.1.7 - September 2025
    Task Mining helps analysts and process owners understand everyday processes that drive business outcomes, identify inefficiencies in external activities and internal tasks, and make data-driven decisions to improve productivity. Gain insights into the effectiveness and specifics of how time is spent by workstation users with an analysis of how workstation users engage with processes. Continuous process optimization should be accessible to every organization, empowering them to operate smarter, faster, and with more transparency. Task Mining achieves this through its market-leading capability to gather structured data.