Admin Center release notes

  • Release version: Store
  • Updated July 9, 2026
  • 3 minutes to read

    • Version history for the Admin Center application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 6.1.3 - July 2026
    • New: PoCs to explore LitJS and AIUX (Horizon 2.0) for Admin Home redesign/uplifts
    • Fixed: GA defect fixes
    Version 6.1.1 - June 2026
    • Minor UX enhancements
    • Pre-installed applications — In sub-prod, customers will see the non-AI version of Implementation Agent installed before first login
    • Banner — Clear and dismissible banner indicating app pre-install
    • Product cards — Clickable product name cards
    Version 6.0.3 - May 2026
    • Data cleanliness
    • Localisation fixes
    • Stability fixes
    • Minor UX enhancements
    Version 6.0.0 - April 2026
    • "Manage Your Products"
      • We've introduced a new "Manage Your Products" section on Admin Center and Admin Home to simplify onboarding and provide a centralized, guided entry point for ServiceNow administrators that surfaces entitled products, entry into product hubs and installation actions, and implementation guidance in a single, unified experience. It replaces fragmented starting points across the platform by providing admins with clear “where do I start” context, enabling them to discover, install, and configure products through a consistent workflow. Admin Home serves as the foundation for product onboarding, autoinstallation, and post-install configuration via Product Hubs, reducing complexity and accelerating time to value for customers.
    • What's New:
      • Four product tiles are now available:
        • AI-Native IT Svc Desk (fka CoreIT)
        • Core Business Suite Foundation
        • IT Operations Management
        • Now Assist Admin
      • Each tile includes a "View product overview" button to start the implementation journey from Product Hubs.
    • Granular Admin Role:
      • What's New:
        • Introduced a granular Admin Center admin role to allow controlled access to Admin Center capabilities without granting full system admin privileges
    • Changed: Enhanced administrative governance by enabling role‑based delegation specific to Admin Center functionality
    • Admin Center & Access Experience:
      • The Admin Center granular role allows organizations to safely extend administrative responsibilities for platform setup, adoption guidance, and configuration workflows—without increasing security risk.
      • This capability supports large enterprises and regulated environments by aligning administrative access with least‑privilege principles, while preserving a consistent and intuitive Admin Center experience.
    Version 4.2.7 - December 2025
    Bug fixes: Fixed label name on Shared admin dashboard.
    Version 4.2.6 - July 2025
    This patch release has a fix to a bug related to i18n
    Version 4.2.5 - June 2025
    This version has compatibility to coral theme.
    Version 4.2.3 - May 2025
    Includes few bug fixes and minor change to upgrade card on home page.
    Version 2.1.2 - February 2025
    This version contains backport fix for following bug: Nothing happens after clicking on a record in 'All Active Tasks' widget in the 'Shared admin dashboard'.
    Version 4.1.0 - November 2024
    Minor changes to menu items.
    Version 2.1.1 - June 2024
    Minor bug fixes.
    Version 2.0.7 - February 2024
    Fixed: Minor bug fixes and improvements.
    Version 2.0.4 - December 2023
    A broken link is fixed.
    Version 1.2.3 - May 2023
    • New:
      • Embedded PA Dashboard for Admin users on Admin Home
      • Surfaced critical instance information on Admin Home
      • Ability to provide feedback on the Admin Home
    Version 1.1.4 - December 2022
    Fixed video content duplication on Application Details pages.
    Version 1.1.3 - November 2022
    Fixed: Minor fixes for broken links and supported version content.
    Version 1.1.2 - August 2022
    • The ServiceNow Admin Center is a new application in the Tokyo release. This inaugural release features Adoption Blueprints, which provide a centralized view of applications included in your license and how you can use them to achieve measurable IT business outcomes.
    • Admin Center will continue to evolve to become a centralized place to manage all your strategic and tactical administrative work on the platform. Stay tuned for updates!