Supplier Common Architecture release notes

  • Release version: Store
  • Updated July 9, 2026
  • 6 minutes to read

    • Version history for the Supplier Common Architecture on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 11.0.6 - July 2026 (Australia)
    • Fixed:
      • Requests raised by a supplier contact from the Supplier Collaboration Portal now correctly transition to the "New" state.
      • Contact invitation for a supplier from workspace and Supplier collaboration portal is fixed.
      • Default supplier catalog item shows list of suppliers.
      • Supplier filtering conditions accepted in document configs validated.
      • Resolved catalog item visibility issue while creating a supplier task of action type- "Complete a form".
    Version 8.0.6 - July 2026 (Zurich)
    • Fixed:
      • Requests raised by a supplier contact from the Supplier Collaboration Portal now correctly transition to the "New" state.
      • Contact invitation for a supplier from workspace and Supplier collaboration portal is fixed.
      • Default supplier catalog item shows list of suppliers.
      • Supplier filtering conditions accepted in document configs validated.
      • Resolved catalog item visibility issue while creating supplier task of action type- "Complete a form".
    Version 5.9.7 - July 2026 (Yokohama)
    • Fixed:
      • Requests raised by a supplier contact from the Supplier Collaboration Portal now correctly transition to the "New" state.
      • Contact invitation for a supplier from workspace and Supplier collaboration portal is fixed.
      • Default supplier catalog item shows list of suppliers.
      • Supplier filtering conditions accepted in document configs validated.
      • Resolved catalog item visibility issue while creating supplier task of action type- "Complete a form".
    Version 11.0.0 - June 2026 (Australia)
    • Fixed:
      • Improved access controls for better security.
      • Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.
    Version 8.0.0 - June 2026 (Zurich)
    • Fixed:
      • Improved access controls for better security.
      • Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.
    Version 5.9.3 - June 2026
    • Fixed:
      • Improved access controls for better security.
      • Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.
    Version 7.0.0 - March 2026
    • New:
      • Monitor and enforce time-bound documents from suppliers.
        • Provides escalation pathways if document upload tasks are not completed.
        • Enables admins to configure document lead time, grace period, and reminder frequency.
        • Supplier managers or contacts can fill the expiry date while uploading documents. Based on this, automated upload document tasks are created (Supported only in the Australia release).
        • Ensures seamless management of documents with expiration dates and reduces manual oversight on renewals.
      • Assess supplier performance at scale powered by the Smart Assessment Engine application.
        • Bulk distribution via segmentation rules: Associate assessment templates with supplier segments to survey hundreds of suppliers at once, replacing manual one-off outreach.
        • Internal stakeholder completion: Sourcing and procurement teams complete assessments in the Source-to-Pay Workspace, keeping evaluations centralized and auditable.
        • Supplier self-service completion: Supplier contacts complete their assessments through the Supplier Collaboration Portal.
      • Email-driven capabilities to simplify supplier interactions and centralize communication.
        • Email-based task completion: Suppliers can directly complete tasks via email, such as marking tasks complete, playing videos, and accessing shared links.
        • Centralized email tab: Email tab at supplier, case, and task levels to view all communications in one place.
        • Email summarization: Summarization within emails provides quick and clear context for users (for tasks and cases).
    Version 5.6.0 - March 2026 (Yokohama)
    • New:
      • Monitor and enforce time-bound documents from suppliers by:
        • Providing escalation pathways if document upload tasks are not completed.
        • Enabling admins to configure document lead time, grace period, and reminder frequency.
        • Ensures seamless management of documents with expiration dates and reduces manual oversight on renewals.
      • Assess supplier performance at scale powered by the Smart Assessment Engine application.
        • Bulk distribution via segmentation rules: Associate assessment templates with supplier segments to survey hundreds of suppliers at once, replacing manual one-off outreach.
        • Internal stakeholder completion: Sourcing and procurement teams complete assessments in the Source-to-Pay Workspace, keeping evaluations centralized and auditable.
        • Supplier self-service completion: Supplier contacts complete their assessments through the Supplier Collaboration Portal.
      • Email-driven capabilities to simplify supplier interactions and centralize communication.
        • Email-based task completion: Suppliers can directly complete tasks via email, such as marking tasks complete, playing videos, and accessing shared links.
        • Centralized email tab: Email tab at supplier, case, and task levels to view all communications in one place.
        • Email summarization: Summarization within emails provides quick and clear context for users (for tasks and cases).
    Version 5.0.2 - September 2025
    • Fixed: Minor fixes
    • Features:
      • The Supplier Common Architecture application enables employees to collaborate with suppliers by:
        • Having a single repository for all supplier-related data.
        • Simplify and streamline the way employees engage with suppliers to request help in sourcing, procuring goods and services, or assisting suppliers with issues.
        • Suggest and guide employees to correct suppliers.
    Version 4.2.2 - September 2025 (Yokohama)
    • Fixed: Minor fixes
    • Features:
      • The Supplier Common Architecture application enables employees to collaborate with suppliers by:
        • Having a single repository for all supplier-related data.
        • Simplify and streamline the way employees engage with suppliers to request help in sourcing, procuring goods and services, or assisting suppliers with issues.
        • Suggest and guide employees to correct suppliers.
    Version 5.0.1 - August 2025
    • New: Added Relish validations for existing suppliers, including Address, Banking, and Sanctions checks.
    • Fixed: Minor fixes
    Version 4.2.0 - May 2025
    Minor fixes.
    Version 4.1.0 - March 2025
    Minor fixes.
    Version 3.0.0 - December 2024
    • Enables effortless access to supplier contact information across multiple suppliers with a single set of login credentials
    • Centralises case and task tracking from various suppliers, enhancing efficiency within a single platform
    Version 2.9.0 - November 2024
    • New:
      • Implementation of segmentation rule table.
      • Customisation of segmentation rule actions with custom scripts.
      • Scheduled jobs which executes segmentation rule based on frequency.
    Version 2.8.2 - September 2024 (Washington DC)
    • Fixed:
      • The issue where the supplier contact could read the payment information of other suppliers has been fixed.
      • The activity definition missing error seen in the Supplier onboarding playbook has been resolved.
      • The issue causing the "Mark complete" button to show in the Review case lane of the Case playbook has been fixed.
    Version 2.4.8 - September 2024 (Vancouver)
    Fixed: The issue where the supplier contact could read the payment information of other suppliers has been fixed.
    Version 2.8.1 - August 2024
    Minor fixes.
    Version 2.6.9 - July 2024
    • Fixed:
      • The Close notes field and Reject Supplier button are now displayed properly in the Supplier onboarding playbook.
      • The Close notes field is now rendered properly in the Case playbook for all case types.
      • Fixed issue related to the Skip button being unresponsive or not visible in playbooks.
    Version 2.6.7 - June 2024
    • Fixed:
      • You no longer receive an error when creating a task of action type Survey.
      • After upgrading to the Washington DC release from prior releases, the Action description field data is now copied to the Description field for supplier tasks.
      • The Sign document supplier task is now marked as Closed complete in the Source-to-Pay Workspace after you complete the document task in the Supplier Collaboration Portal.
    Version 2.6.2 - May 2024
    Minor fixes.
    Version 2.5.0 - February 2024
    Minor fixes.
    Version 2.4.2 - November 2023
    Minor fixes.
    Version 2.3.3 - August 2023
    Minor fixes.
    Version 2.2.1 - May 2023
    Changed: Renamed this application to Supplier Common Architecture. This application was formerly named Supplier Common.
    Version 2.0.1 - February 2023

    The ServiceNow Supplier Common Architecture application enables employees to engage and collaborate with suppliers anytime, anywhere.