Sales CRM - Prime release notes

Release version: Store

Updated April 9, 2026

1 minute to read

Version history for the ServiceNow® Sales CRM - Prime application on the ServiceNow Store.

Important:

For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version 1.0.1 - April 2026: Sales CRM - Prime is the highest-tier AI subscription for sales and order management on the ServiceNow AI Platform. Extending Sales CRM - Advanced, this offering unlocks Platform Prime features for enterprises that require the most advanced AI capabilities across their sales and order workflows. Sales CRM - Prime includes everything in Sales CRM - Advanced and adds access to Now Assist Platform Prime, enabling organizations to take full advantage of the latest platform-level AI innovations as they become available.