Primary Data Integration with Coupa release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read

    • Version history for the Primary Data Integration with Coupa application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.0.0 - June 2026 (Australia)
    • New:
      • Added Fetch chart of accounts subflow in Coupa.
        • Note: The Account Name and Ledger Account fields populated in the Ledger Accounts (sn_fin_gl_account) are a combination of Chart of Account Code:Chart of Account Name.
    • Changed:
      • DIRS0000421:
        • True up changes Non-Glide Cobalt Raven ACLs in Product Code for Coupa PDI Integration (PDI).
        • Updated Non-Glide Cobalt Raven ACLs in Product Code for Primary Data Integration with Coupa
    • Fixed:
      • Resolved an issue where the Fetch Purchase Order subflow ran indefinitely and did not mark the integration as failed upon exceptions.
      • Fixed a defect causing the Fetch Supplier Payment subflow to remain stuck indefinitely (observed at step 19).
      • Corrected behavior where integration service job tracker records were not marked as failed during internal server errors.
      • Fixed an issue where Coupa fetch subflows continued executing after failure, resulting in infinite execution loops, duplicate data processing, and inconsistent integration states.
    Version 3.8.0 - June 2026
    • New: Added Fetch Chart of Accounts subflow in Coupa.
    • Fixed:
      • Resolved an issue where the Fetch Purchase Order from Coupa subflow ran indefinitely and did not mark integrations as failed on exceptions.
      • Fixed the Fetch Suppliers Payment from Coupa subflow getting stuck during execution.
      • Corrected integration service job tracker behavior to ensure failed status is updated for internal server errors.
      • Prevented infinite loop execution in Coupa fetch subflows after failure, avoiding duplicate processing and inconsistent states.
    Version 3.7.0 - March 2026
    New: Added a Fetch Plant Addresses subflow in Coupa to retrieve plant address details.
    Version 3.6.0 - December 2025
    Changed: Added granular roles to system properties in accordance with new directives.
    Version 3.5.0 - August 2025
    • New: Added a subflow for Lookup Receipt details from Coupa.
    • Fixed:
      • Corrected plugin directory in plugin.xml for ERP Integration in app-coupa-data-int (internal).
      • Updated the Lookup Purchase Order process to ensure the Name field in the COA custom table is unique.
    Version 3.0.0 - April 2025

    New:

    • Fetch Legal Entity details from Coupa to ServiceNow
    • Fetch Currency details from Coupa to ServiceNow
    • Fetch Conversion Rate details from Coupa to ServiceNow
    Version 1.0.0 - November 2024
    • This application enables integration between the Source-to-Pay Integration Framework and Coupa, allowing you to create and update the following Primary Data:
      • Legal Entity
      • Currencies
      • Conversion Rates