SPM Retail release notes
Version history for the ServiceNow® SPM Retail application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 2.0.0 - June 2026
- SPM Retail V1 introduces a purpose-built project management application tailored for the retail industry. Retail organizations managing store operations often lack domain-specific tooling that understands their workflows, terminology, and project types — leading to inefficiencies and reliance on generic project management tools. This application addresses that gap by delivering retail-specific content, fields, templates, and playbooks natively within ServiceNow SPM, enabling retail teams to plan and execute store projects with greater speed and consistency.