---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# ServiceNow Otto for Sales Automation for Telecommunications release notes

# ServiceNow Otto for Sales Automation for Telecommunications release notes {#ariaid-title1}

* Release version: Store
* 
* Updated August 6, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Version history for the ServiceNow®
ServiceNow Otto for Sales Automation for Telecommunications application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 4.2.2 - August 2026
:   Changed: Maintenance release --- dependency updates only; no new customer-facing functionality in this version

Version 4.1.2 - July 2026
:   Fixed: App Dependency was added for smooth installation.

Version 4.0.1 - June 2026
:
    * New:
      * Fallout creation AI Agent - This will be automatically generate fallouts in the correct category depending on the Notes/Comments on the Task.
      * Document to Task plan template AI Agent - This Agent will be used to create a Task plan template using an document ( pdg, png,jpeg) which contains the fulfilment view of the Specification.
      {#store-rn-telecom-now-assist-som-telecom__ul_vxx_jgp_ljc}

Version 2.0.7 - April 2026
:
    * New:
      * Voice AI Agent for Move order capture
      * Fallout creation AI Agent.
      {#store-rn-telecom-now-assist-som-telecom__ul_dgg_km4_53c}
    {#store-rn-telecom-now-assist-som-telecom__ul_lyt_jm4_53c}

Version 2.0.4 - March 2026
:   New: Voice AI Agent for Move Order will help in capturing a move order request via a Voice AI Agent

Version 1.0.2 - January 2026
:   Minor defect fix for the fulfillment AI agent where GAF role was missing.

Version 1.0.1 - December 2025
:
    * Now Assist for Sales and Order management for telecommunications will help our telecom customers to accelerate product launch by reducing the complexity of defining order fulfillment plan during design time.
    * Order enrichment AI agent will help in creating enrichment related order tasks directly during run time by looking into historic order tasks.
    * Order fulfillment AI agent will help in creating order tasks for each domain order either using AI search or using GAF framework to determine order tasks.
    {#store-rn-telecom-now-assist-som-telecom__ul_clr_jrg_nhc}