Process Mining for Telecommunications release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Process Mining for Telecommunications application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 5.1.0 - June 2026
    Changed process mining for telecommunications related to dependent applications
    Version 5.0.0 - February 2024
    Fixed: Change to support platform capabilities.
    Version 4.0.0 - August 2023

    Dependent app.

    Changed label to Process Mining and set content pack as true for process optimization.

    Version 3.0.0 - February 2023
    Changed: Internal optimization to align to NOW engineering standards.
    Version 2.0.1 - November 2022
    Changed: Internal optimization to align to NOW engineering standards
    Version 2.0.0 - August 2022 (compatible with Tokyo)
    Changed: Dependency apps
    Version 1.0.1 - August 2022 (compatible with San Diego)
    Changed: The underlying version of Process Mining has been updated to the most recent version of Process Mining.
    Version 1.0.0 - September 2021
    Provides insight to order management process owners about order fulfillment process inefficiencies.