Telecommunication Open APIs release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read
  • Version history for the Telecommunication Open APIs application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 7.2.0 - July 2026
    Changed: Changed the Logic in TMF 632- Party Management API to handle any values present in dictionary for the List value attributes types rather than the current approach of only support OOB values.
    Version 7.1.0 - June 2026
    • Changed:
      • TMF 637 - Fixed the Product Inventory Response Structure
      • TMF 622 - Fixed to Return Display Value Instead of Internal Value for Order Item Characteristic
    Version 7.0.0 - March 2026
    • Fixed:
      • Security fixes for sql injection, unescaped json string
      • Changed the Cancellation logic so that it should not be verifying versions.
    Version 6.1.0 - January 2026
    • Changed:
      • Support enrichment flow for orders created via Product and Service order API
      • Remove Approval step for Inflight Orders created via Product and Service ordering APIs if Auto Approve sys property is true=
    • Fixed:
      • Correct the mapping for Recurring Charges in TMF 622 which was incorrectly mapped.
      • Replace orderRelationship with serviceOrderItemRelationship in case of Service Order API which was incorrectly mapped.
    Version 6.0.9 - December 2025
    • Includes TM Forum Open APIs for catalog, ordering and inventory management. Key APIs include
      • TMF 620/633: Catalog Management- Enhanced the existing operations (GET, LIST, DELETE and PATCH) to support sending correct version
      • TMF 622/641: Order Management - Enhanced the existing POST and PATCH operations to support referencing the correct version
      • TMF 637: Product Inventory Management -  Support PATCH and DELETE operations for Product Inventory
      • TMF 648: Quote Management - Enhance POST, GET, PATCH and DELETE operations to support Quote with complex characteristics and associate the correct version
    Version 5.0.2 - August 2025
    • Below new APIs were added:
      • TMF 632 : Party Management API : Support of POST, GET, LIST, PATCH and DELETE for Party Entities
      • TMF 648 : Quote Management API : Support of POST, PATCH, GET, LIST and DELETE for Quotes
      • TMF 697 : Work Order Management API : Support of POST, PATCH , GET, LIST and DELETE for Work Orders
    • Below APIs were updated:
      • TMF 620/TMF622/TMF641/TMF 633 : Support for Complex Characteristics
    Version 4.1.0 - May 2025
    • Changed:
      • TMF 620: Improved the POST, PATCH, GET and LIST operations to for Bundled offers as well as supporting additional attributes (isSellable, relationship type, lifecycle status etc.)
      • TMF-622: Improved the POST, PATCH, GET and LIST operations to support Bundled Offers for Product Order
      • TMF-637: Improved the POST, PATCH, GET and LIST operations to support Bundled Offers for Product Inventory
    Version 4.0.0 - February 2025
    • Added the product offering price APIs to the product catalog open API.
    • GET: api/sn_tmf_api/catalogmanagement/productOfferingPrice/{id}
    • LIST: api/sn_tmf_api/catalogmanagement/productOfferingPrice
    • POST: api/sn_tmf_api/catalogmanagement/productOfferingPrice
    • PATCH: api/sn_tmf_api/catalogmanagement/productOfferingPrice/{id}
    • DELETE: api/sn_tmf_api/catalogmanagement/productOfferingPrice/{id}
    Version 3.1.0 - November 2024
    New: PATCH appointment API, GET/LIST appointment API, DELETE appointment API.
    Version 2.1.0 - August 2024
    • TMF 641 Service Order changes as per TMF documentation for certification
    • TMF 620 catalog changes related to conformance
    • TMF 639 resource inventory changes
    Version 2.0.0 - February 2024
    • New:
      • Product offering Category API support
      • Consumer order support
    • Changed: Product Offering API changes to accept category information
    • Fixed: Date format issue fixed in API response
    Version 1.0.0 - November 2023
    Includes TM Forum Open API and related functionality.