---
sourceDocument: Brazil Telecommunications, Media, and Technology
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-media-technology

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Inputs for the knowledge article generation skill

# Inputs for the knowledge article generation skill {#ariaid-title1}

Release version: Brazil  
Updated October 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The knowledge article generation skill includes the inputs that identify the table and fields that are used when the knowledge article draft is generated for a case.
In this release, you can't modify a skill's input data source. The data source contains the tables and fields that the skill relies on.

The following table lists the inputs for the knowledge article generation skill.
{#knowledge-article-generation-skill-inputs__table_g5x_yjm_vdc__entry__2}

| Input | Description |
|-|-|
| Input table | Case \[sn_customerservice_case\] |
| Input fields | * Short description * Description * Resolution notes * Work notes * Comments {#knowledge-article-generation-skill-inputs__ul_u4y_skm_vdc} |
[Table 1. Inputs for the knowledge article generation skill]

{#knowledge-article-generation-skill-inputs__table_g5x_yjm_vdc}