---
sourceDocument: Brazil Telecommunications, Media, and Technology
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-media-technology

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Review violations

# Review threshold rule violations {#ariaid-title1}

Release version: Brazil  
Updated October 13, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Check which threshold rule a test measure broke, how severe the violation is, and the values that it was compared against.

## Before you begin

Role required: sn_st_mgmt.test_viewer

## About this task

The system records a threshold rule violation when a test measure breaks a threshold rule. Violations are normally sent by an external system. See [Recording test results and violations](https://www.servicenow.com/docs/CQSefN740gcuf96~EMA2_Q "Test measures, threshold rule violations, and applied consequences are sent by external systems and stored against a parent record. When a duplicate is received, the system updates the existing record rather than creating a new one.").

## Procedure

1. Navigate to AllService Test ManagementTest RunsAll.
2. Open the test run.
3. In the Test Measures related list, select the test measure that you want to see the violations.
4. In the Threshold Rule Violations related list, select the violation that you want to open.
5. Check the severity of the violation: High, Medium, or Low.
6. Check the tolerance period, the number of allowed crossings, and the comparison values.
7. Check the linked test measure and threshold rule.  
   The threshold rule link might be empty on a violation that an external system created.
8. In the Applied Consequences related list, review the consequences that the system applied.

## What to do next

To review an applied consequence, see [Review applied consequences](https://www.servicenow.com/docs/9WhzpSnT48aFJUIW52lucw "Check the action that was applied because of a violation and whether the action repeats.").
**Related concepts**   

* [Recording test results and violations](https://www.servicenow.com/docs/CQSefN740gcuf96~EMA2_Q "Test measures, threshold rule violations, and applied consequences are sent by external systems and stored against a parent record. When a duplicate is received, the system updates the existing record rather than creating a new one.")

*[\>]: and then