---
sourceDocument: Brazil Telecommunications, Media, and Technology
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-media-technology

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Skill inputs

# Skill inputs for ServiceNow Otto for Telecommunications Customer 360 {#ariaid-title1}

Release version: Brazil  
Updated October 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Look up the table and field inputs that each Telecommunications Customer 360 skill relies on to generate a summary, insight, or draft.
An input identifies the table and fields that a skill uses to generate its response. A skill's input data source can't be modified. Inputs have been grouped by the record they're most closely associated with. For more information
about Generate Telecom customer 360 insights skill inputs, see [Inputs for the Generate Telecom customer 360 insights skill](https://www.servicenow.com/docs/0~e1UhU~oOTgL_YYn4PP~A "The comprehensive summary of linked records skill uses the following table and field inputs to generate the summary of linked records in an Alternative Dispute Resolution (ADR) case.")