---
sourceDocument: Brazil Telecommunications, Media, and Technology
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-media-technology

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Components

# Service Test Management components {#ariaid-title1}

Release version: Brazil  
Updated October 13, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Service Test Management uses several record types
that work together to define, execute, and evaluate
tests.

## Configuration records {#stm-components__stm-components-design}

Use these records to set up the tests you run and the conditions under which a result is acceptable.
{#stm-components__table_z21_5k2_blc__entry__2}

| Record | Description |
|-|-|
| Test definition | A reusable test. Its state is Draft, Published, Retired, or Archived. |
| Test measure definition | One value that a test captures, such as a metric name, a unit, and a value type. Optional. |
| Threshold rule | The limit that a captured value is checked against. Each rule belongs to one test measure definition. |
| Measure consequence | An action defined for a threshold rule, with a prescribed action and a repeat option. |
| Characteristic | A service or product characteristic that a test uses. A characteristic belongs to either a test definition or a test group. Requires the Product Model plugin. |
| Test group | A set of test definitions that run together. Its execution type is Manual or Automated, and its state is Draft, Published, or Retired. |
| Specification to test group relationship | A relationship between a published test group and a specification or a product model. |
[ ]

{#stm-components__table_z21_5k2_blc}

## Records that tests produce {#stm-components__stm-components-runtime}

The platform creates run records when a test group or a test is run. You don't create these records directly.
{#stm-components__table_af1_5k2_blc__entry__2}

| Record | Description |
|-|-|
| Test group run | One execution of a test group. |
| Test run | One execution of a published test definition. |
| Test measure | One value captured during a test run. |
| Threshold rule violation | The record that the system creates when a test measure breaks a threshold rule. Its severity is High, Medium, or Low. |
| Applied consequence | An action applied because of a violation. |
| Diagnostic task and resolution task | Tasks used to investigate and fix the problems that tests find. Both extend the Task table. See [Related Customer Service Problem Management information](https://www.servicenow.com/docs/FrjRqiis0DsPvFpIx1ePNw "Find the Service Test Management features that are described in the Customer Service Problem Management documentation."). |
[ ]

{#stm-components__table_af1_5k2_blc} For more details about the tables behind these records, see [Service Test Management data model](https://www.servicenow.com/docs/DBq5LEzt6_1SbAjpm9XmNg "The Service Test Management data model uses separate tables to define tests and to store test results. Understand this separation before you configure test groups, test definitions, or threshold rules.").